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Windows Defender Scan gets stuck RRS feed

  • Question

  • I've been having problems with Windows Defender (in Windows 10) when running a quick scan.


    The scan seems to 'get stuck' towards the end of the scan and the scan does not complete, no matter how long I wait.

    The 'Time elapsed' and 'Items scanned' do not move forward.

    If I then close Windows Defender, I can't bring it up again on the screen, either using the 'All Settings' or 'Control Panel'.

    When that happens the only option is to reboot the computer.

    Is this a bug?

    Or is there some malware or virus in the computer that stops the scan in its tracks?

    However, another virus programme that I have now set as my main virus protection doesn't detect anything wrong and neither do Malwarebytes and HitmanPro malware.

    Does this mean that I'm not protected by Windows Defender anymore?

    I have switched to another virus protection for now and chosen the option to have periodic scans with Windows Defender.

    What should I do?

    Thanks.



    Monday, July 3, 2017 7:19 AM

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