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    "A media driver your computer needs is missing.  This could be a DVD, USB, or Hard Disk driver. . . ."

    No matter what I try I still get this message.  I have shown the installer the latest .inf for the AMD SATA controller, the USB3.0 controller, and others.  I have changed the BIOS mode for SATA controller from RAID to AHCI.  I have moved my USB flash setup drive from USB3.0 to USB2.

    I removed my Avermedia PCIE capture card.  Next, I will burn a DVD and try that, but somehow I think its going to give me the same result.

    Does anyone have any idea what it think it needs here?  The installer sees all drives and has drivers loaded for them.  When I have seen a similar message before there were drives missing, sometimes all except the expanded .wim, X:.

    P.S. this is on an AMD FM1 motherboard with the A75 (Hudson D3) chipset, an A6-3670 APU, and 16 GB DDR3-1600 memory.

    • Edited by Brian Borg Tuesday, June 12, 2012 7:17 PM
    • Changed type Brian Borg Friday, June 15, 2012 4:42 AM
    Tuesday, June 12, 2012 7:12 PM

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    Go to device manager and see if there is any device with problem there?

    Try post your issue in your PC manufacturer's forum too.

    Wednesday, June 13, 2012 12:13 PM
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    Go to device manager and see if there is any device with problem there?

    Try post your issue in your PC manufacturer's forum too.

    I should have made it clear that this is when I am trying to install Windows 8 or Server 2012.  MMC is not available and neither is Device Manager in the WinPE installation environment.

    I have opened a cmd prompt with Shift-F10, and then opened regedit.  I looked in HKLM/System/CCS/Enum to see if I could see anything, but I don't really know what to look for.

    Setup sees all the drives, including RAID, USB3.0 and SATA DVD, without loading additional drivers.  I wish the message was more detailed, like give me the PNP ID of the "media" in question or something.

    Are there any log files I can look at?  Are there any utilities I can run in WinPE that will tell me which device doesn't have a driver?

    Wednesday, June 13, 2012 10:26 PM
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    AHCI is the issue:

    Error: A required CD/DVD device driver is missing - when you start Windows 7 or Windows Vista from the setup disk

    http://support.microsoft.com/kb/952951/en-us

    Maybe this still applies to Windows 8

    "A programmer is just a tool which converts caffeine into code"

    Thursday, June 14, 2012 7:50 AM
    Answerer
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    AHCI is the issue:

    Error: A required CD/DVD device driver is missing - when you start Windows 7 or Windows Vista from the setup disk.

    Maybe this still applies to Windows 8

    "A programmer is just a tool which converts caffeine into code"

    No, Windows 8 setup supports the AMD chipset.  It loads the Standard AHCI, IDE, or SATA RAID driver depending on how the BIOS is set, and the drives are accessible.

    When I have seen the CD/DVD message in Windows 7 or earlier versions, I had to load the appropriate driver for the drives, or even the DVD I had booted from, to be seen.

    The problem seems to be related to the actual media, the USB flash drive I used, or the way I formatted and configured it.  I burned a couple of DVDs for both Windows 8 and Server 2012.  These load and install without the message showing up.


    • Edited by Brian Borg Thursday, June 14, 2012 9:52 PM
    Thursday, June 14, 2012 9:51 PM
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    I had the same problem- the fix was to plug the USB drive with my Win8 image into a USB2 port rather than a USB3 one.
    Friday, August 31, 2012 6:36 AM
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    Dear Brog, I was facing the same problem, your win8 is not downloaded properly you need to re-download and retry, everything would be fine then, because my problem is 100% problem resolved this way.

    Note: I found Win8 very interesting because it is starting and shutting down in a blink of time.

    Tuesday, September 18, 2012 12:53 PM
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    I had the exact same problem, and it was the USB stick I was installing from that was the issue, but it was resolved simply by removing the USB stick then plugging it back in.
    Thursday, November 1, 2012 11:15 PM
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    10x 

    i removed the USB stick from the front 

    and plug it to the back (USB 2) 

    solved

    Wednesday, December 19, 2012 7:02 PM
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    I got the same error too, i fixed it by removing the dvd-rom from the raid adapter and plug it directly to the motherboard(GIGABYTE GA-EX58-UD4). Hope it helps
    Monday, December 31, 2012 4:09 AM
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    There were two things that may have been the cause of my getting this error.  I was trying to install Win8 on a new laptop after transferring my SSD from a Win7 laptop.  The old laptop used standard old BIOS, the new one is UEFI.

    I changed the SATA setting on new laptop from RAID to ACHI. 

    Also, I removed the partition from the SSD because I was getting an error that it was formatted as MBR and UEFI needs GPT.  Win8 install was then able to format properly.

    Sunday, January 13, 2013 8:22 PM