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VSS_E_UNEXPECTED_PROVIDER_ERROR on snapshot of mail server.

    Question

  • I keep having these problems on only my mail server. I deleted older snapshots to create more room. I'm just wondering what else could cause this problem.
    I'm running server 2003 R2 and backing up to a fas2020.
    .
    .
    Status after PrepareForBackup (9 writers)
    [23:42:28.656]  Status for writer System Writer: STABLE(0x00000000)
    [23:42:28.656]  Status for writer MSDEWriter: STABLE(0x00000000)
    [23:42:28.656]  Status for writer Event Log Writer: STABLE(0x00000000)
    [23:42:28.656]  Status for writer Registry Writer: STABLE(0x00000000)
    [23:42:28.656]  Status for writer COM+ REGDB Writer: STABLE(0x00000000)
    [23:42:28.656]  Status for writer Microsoft Exchange Writer: STABLE(0x00000000)
    [23:42:28.656]  Status for writer BITS Writer: STABLE(0x00000000)
    [23:42:28.656]  Status for writer WMI Writer: STABLE(0x00000000)
    [23:42:28.656]  Status for writer IIS Metabase Writer: STABLE(0x00000000)

    [23:42:28.656]  Starting asynchronous DoSnapshotSet. Please wait...

    [23:42:29.672]  Operation pending, please wait...(1)
    [23:42:34.672]  Operation pending, please wait...(2)

    [23:42:38.672]  Error in calling VSS API: Error code = 0x8004230f
    Error description: VSS_E_UNEXPECTED_PROVIDER_ERROR


    [23:42:38.672]  Error in calling VSS API: Error code = 0x8004230f
    Error description: VSS_E_UNEXPECTED_PROVIDER_ERROR
     (Error Code: 0x8004230f)

    [23:42:39.031]  CLEANUP FAILED BACKUP


    [23:42:39.031]  Warning: Invalid SnapInfo folder renamed to:
    [23:42:39.031]  K:\SME_SnapInfo\EXCH__SERVERone\SG__First Storage Group\07-24-2013_23.30.48__Daily4487_invalid

    [23:42:39.031]  Rename SnapInfo folder from and to:
    [23:42:39.031]  K:\SME_SnapInfo\EXCH__SERVERone\SG__First Storage Group\07-24-2013_23.30.48__Daily
    [23:42:39.031]  K:\SME_SnapInfo\EXCH__SERVERone\SG__First Storage Group\07-24-2013_23.30.48__Daily4487_invalid

    [23:42:39.031]  Warning: Invalid SnapInfo folder renamed to:
    [23:42:39.031]  L:\SME_SnapInfo\EXCH__SERVERone\SG__Group 1\07-24-2013_23.30.48__Daily31731_invalid

    [23:42:39.031]  Rename SnapInfo folder from and to:
    [23:42:39.031]  L:\SME_SnapInfo\EXCH__SERVERone\SG__Group 1\07-24-2013_23.30.48__Daily
    [23:42:39.031]  L:\SME_SnapInfo\EXCH__SERVERone\SG__Group 1\07-24-2013_23.30.48__Daily31731_invalid

    [23:42:39.031]  Warning: Invalid SnapInfo folder renamed to:
    [23:42:39.031]  M:\SME_SnapInfo\EXCH__SERVERone1\SG__Group 2\07-24-2013_23.30.48__Daily32010_invalid

    [23:42:39.031]  Rename SnapInfo folder from and to:
    [23:42:39.031]  M:\SME_SnapInfo\EXCH__SERVERone\SG__Group 2\07-24-2013_23.30.48__Daily
    [23:42:39.031]  M:\SME_SnapInfo\EXCH__SERVERone\SG__Group 2\07-24-2013_23.30.48__Daily32010_invalid

    [23:42:39.031]  Warning: Invalid SnapInfo folder renamed to:
    [23:42:39.031]  N:\SME_SnapInfo\EXCH__SERVERone\SG__Group 3\07-24-2013_23.30.48__Daily21791_invalid

    [23:42:39.031]  Rename SnapInfo folder from and to:
    [23:42:39.031]  N:\SME_SnapInfo\EXCH__SERVERone\SG__Group 3\07-24-2013_23.30.48__Daily
    [23:42:39.031]  N:\SME_SnapInfo\EXCH__SERVERone\SG__Group 3\07-24-2013_23.30.48__Daily21791_invalid
    [23:42:40.437]  Error code: 0x8004230f, VSS API Error Description: VSS_E_UNEXPECTED_PROVIDER_ERROR
    [23:42:40.437]  An autosupport message is sent on failure to the storage system of LUN [G].

    [23:42:40.437]  ***SNAPMANAGER BACKUP JOB ENDED AT: [07-24-2013 23.42.40]

    [23:42:40.453]  Failed to backup storage group set.

    *****BACKUP DETAIL SUMMARY*****

    Backup group set #1:

    Backup SG [First Storage Group] Error: VSS API Error Description: VSS_E_UNEXPECTED_PROVIDER_ERROR

    Backup SG [Group 1] Error: VSS API Error Description: VSS_E_UNEXPECTED_PROVIDER_ERROR

    Backup SG [Group 2] Error: VSS API Error Description: VSS_E_UNEXPECTED_PROVIDER_ERROR

    Backup SG [Group 3] Error: VSS API Error Description: VSS_E_UNEXPECTED_PROVIDER_ERROR


    *****BACKUP RESULT SUMMARY*****

    Backup group set #1:

    Backup SG [First Storage Group]: Failed

    Backup SG [Group 1]: Failed

    Backup SG [Group 2]: Failed

    Backup SG [Group 3]: Failed

    Backup failed.

    Error Code: 0x8004230F

    VSS API Error Description: VSS_E_UNEXPECTED_PROVIDER_ERROR
    Thursday, July 25, 2013 3:30 PM

Answers

  • Have you tried restarting the sever?  I used to see this with SnapManager for Exchange periodically.  Restarting the server always seemed to clear this up.


    Jim McBee - MVP, MCT, MCSE Using Exchange since the v4.0 beta in 1995 - Blog http://mostlyexchange.blogspot.com

    Thursday, July 25, 2013 6:35 PM