Answered by:
Monitor Exchange Services

Question
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Which tools do you use to monitor Exchange Service
How do you make sure that you should know if anything goes before any calls to the support.
Do you use any built in from MSFT or any 3rd party?
Friday, October 14, 2011 9:02 PM
Answers
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We use Systemcenter Operations Manager 2007 R2 (SCOM) and have began to look at its successor SCOM 2012. SCOM uses management packs (MPs) for handling the monitoring logic. Most of these MPs come for free, some are commercial third-party products.
With the Exchange MPs for 2007 / 2010, I firmly believe it sets the standard for Exchange monitoring with its correlation engine. See the Word document in the first link for what it monitors.
Our Exchange 2010 environment runs on VMware vSphere. Her we use Veeam nworks (commercial). Backup Exec is used for backup (free third-party tool). I put a link for the TMG 2010 MP; there are of course MPs for Active Directory, Lync, SharePoint, Forefront 2010 for Exchange and so on. Currently we are investigating MPs for Cisco devices.
By itself, SCOM is an excellent product, leveraging several of Microsoft's own technologies, such as SQL Server with Reporting Services and Active Directory integration. But there is more to it: Moving from HP OpenView (I never remember the new name), it puts monitoring into the hands of Exchange admins, and there is the same open ever helpful grass root environment around SCOM: MVPs, blogs, TechNet discussion forums.
System Center Operations Manager 2007 R2
http://www.microsoft.com/en-us/server-cloud/system-center/operations-manager.aspxExchange Server 2010 Monitoring Management Pack
http://www.microsoft.com/download/en/details.aspx?id=692Veeam nworks Management Pack for VMware
http://www.veeam.com/vmware-microsoft-esx-monitoring.htmlSymantec Backup Exec 2010 R3 (tm) Management Pack for Microsoft System Center Operations Manager (SCOM)
http://www.symantec.com/business/support/index?page=content&id=TECH164049Microsoft Forefront Threat Management Gateway (TMG) 2010 Management Pack for Operations Manager 2007
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=16814System Center Operations Manager
http://social.technet.microsoft.com/Forums/en/category/systemcenteroperationsmanager
MCTS: Messaging | MCSE: S+M- Edited by Jon Alfred Smith Saturday, October 15, 2011 4:46 PM
- Proposed as answer by Sukh828 Sunday, October 23, 2011 12:47 AM
- Marked as answer by Gavin-Zhang Monday, October 31, 2011 1:52 AM
Saturday, October 15, 2011 4:44 PM
All replies
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We use Systemcenter Operations Manager 2007 R2 (SCOM) and have began to look at its successor SCOM 2012. SCOM uses management packs (MPs) for handling the monitoring logic. Most of these MPs come for free, some are commercial third-party products.
With the Exchange MPs for 2007 / 2010, I firmly believe it sets the standard for Exchange monitoring with its correlation engine. See the Word document in the first link for what it monitors.
Our Exchange 2010 environment runs on VMware vSphere. Her we use Veeam nworks (commercial). Backup Exec is used for backup (free third-party tool). I put a link for the TMG 2010 MP; there are of course MPs for Active Directory, Lync, SharePoint, Forefront 2010 for Exchange and so on. Currently we are investigating MPs for Cisco devices.
By itself, SCOM is an excellent product, leveraging several of Microsoft's own technologies, such as SQL Server with Reporting Services and Active Directory integration. But there is more to it: Moving from HP OpenView (I never remember the new name), it puts monitoring into the hands of Exchange admins, and there is the same open ever helpful grass root environment around SCOM: MVPs, blogs, TechNet discussion forums.
System Center Operations Manager 2007 R2
http://www.microsoft.com/en-us/server-cloud/system-center/operations-manager.aspxExchange Server 2010 Monitoring Management Pack
http://www.microsoft.com/download/en/details.aspx?id=692Veeam nworks Management Pack for VMware
http://www.veeam.com/vmware-microsoft-esx-monitoring.htmlSymantec Backup Exec 2010 R3 (tm) Management Pack for Microsoft System Center Operations Manager (SCOM)
http://www.symantec.com/business/support/index?page=content&id=TECH164049Microsoft Forefront Threat Management Gateway (TMG) 2010 Management Pack for Operations Manager 2007
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=16814System Center Operations Manager
http://social.technet.microsoft.com/Forums/en/category/systemcenteroperationsmanager
MCTS: Messaging | MCSE: S+M- Edited by Jon Alfred Smith Saturday, October 15, 2011 4:46 PM
- Proposed as answer by Sukh828 Sunday, October 23, 2011 12:47 AM
- Marked as answer by Gavin-Zhang Monday, October 31, 2011 1:52 AM
Saturday, October 15, 2011 4:44 PM -
Hi Viministrator,
Above gave some good information, if you have any problem, please feel free let us know.
Regards!
Gavin
TechNet Subscriber Support in forum
If you have any feedback on our support, please contact tngfb@microsoft.com
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.Monday, October 17, 2011 9:24 AM -
I am using What Up Gold. There are so many counters i am working but for some reason WUG doesn't pull the result from the exchange and it fails evrey time. what could be the problem?
Where Technology Meets TalentWednesday, October 26, 2011 9:27 PM -
Hi Viministrator,
I am not familiar with What Up Gold application, so, it is better to turn to help from the vender.
What about Jon's suggestion?
Regards!
Gavin
TechNet Subscriber Support in forum
If you have any feedback on our support, please contacttngfb@microsoft.com
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.Thursday, October 27, 2011 5:56 AM -
Well my client has already purchased the wUG since they many other platforms. I will have him call the WUG and see what we can do . thnx.
Where Technology Meets TalentTuesday, November 1, 2011 5:41 PM -
I use WUG as well but only for pinging internet lines. For exchange monitoring im looking into some of the roundtrip email monitors. This way the inbound and outbound capabilities are monitored.
Has anyone tried any of these monitors? Any good ones out there?
Tuesday, November 8, 2011 10:57 PM -
I am looking for the same round trip email monitor. do you know any?
Where Technology Meets TalentWednesday, November 9, 2011 4:25 PM -
There are a couple out there but they get very expensive when you have a lot of servers to monitorWednesday, November 16, 2011 5:23 PM
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You can also monitor Exchange by using NAGIOS.
There are various exchange check- and tes plugins:
http://exchange.nagios.org/directory/Plugins/Email-and-Groupware/Microsoft-Exchange
Regards,
Chris
Thursday, December 8, 2011 3:43 PM -
I've had good luck using some of the built-in cmdlets with Exchange & PowerShell 2.0. I'm actually working on a multi-part post to perform targeted monitoring of Exchange for a zero budget IT shop. If there is something specific you're wanting to monitor, ask me directly and I'll do what I can to help. Otherwise, you can read the blog (I just started) and follow it. I'm creating a full dashboard of monitoring and reporting options for folks that don't have a budget or find that some monitoring solutions are overkill for their small - medium environment. My scripted solution has been functioning flawlessly in a medium-size environment for several years (30k+ mailboxes).
Good luck,
Travis
http://blog.mygeeklab.comTuesday, December 20, 2011 8:36 PM