Icons instead of thumbnails, but only on specific file type RRS feed

  • Question

  • I have windows 7 and am using MS 2007.

    Thumbnails work for some of my files: images and powerpoint, but not on files for pdfs, excel and word. Except if someone was using Word for Mac and sends me the file.

    Thursday, April 24, 2014 3:53 AM


  • Hello KylieJ,

    Try one of the below method and let us know the result.

    1. On the picture folder, Click on Organize, then Folder and Search Options.  Click the View tab.  Make sure that "Always show icons, never thumbnails" does not have a check mark next to it.

    2.    In control Panel, Click on the System icon. Click on the advanced system settings link. Under Performance, click on the Settings button. In the Visual Effects tab, Check "Show thumbnails instead of icons.”

    3. Run disk cleanup and place a check in front of "Thumbnails."

    Hope this will solve your problem!

    • Marked as answer by Karen Hu Monday, May 5, 2014 8:16 AM
    Thursday, April 24, 2014 5:36 AM