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Printer HP Officejet 4500 will not connect via wizzard or disk to my new HP PoBook RRS feed

  • Question

  • I have tried to download the connective installation program as per HP recommendation .

    My new ProBook does not allow the installation of my old printer.

    It states that via USB connection it will not work,. So,, do they want me to buy a new printer as well.?   Not likely.

    Saturday, September 10, 2016 3:34 AM

All replies

  • Hi Martin Verschuur,

    Have you tried to connect HP printer to ProBook via other USB ports?
    I suppose one of USB ports on ProBook has some problem.

    Regards,

    Ashidacchi
    Saturday, September 10, 2016 7:50 AM