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Windows 7 and Office 2010 RRS feed

  • Question

  • Good morning,

     

    Can someone assist me with the issue I am currently investigating. 

    Clients are sending emails internally and just below the Subject Field there is an extra field "OriginatorMachineName: <assetnumber>" being printed. This doesn't appear in print preview. 

    I've been advised to investigate “Originator Outlook 2010” also "Windows 7 printer drivers".

    This issue started to occur when Windows 7 and Office 2010 rolled out.

    Basic Desktop Troubleshooting:

    Deleted all drivers on machine re added printer queues.

    Reinstalled Microsoft Office 2010.

    Checked the printer queue settings.

    Checked the GPO settings in Microsoft Office 2010 for settings

    This happens to everyone in one building so far I am aware of so far. We have various printers makes (Xerox, Toshiba) and models.

    I’m currently investigating the issue just asking around if anyone has reported this.

    System Specs:

    Windows 7 Enterprise Edition

    Window 7 printer drivers

    Microsoft Office 2010

    Exchange 2010



    Wednesday, October 30, 2013 1:28 AM

Answers

  • Issue reported to the Vender and has been identified and there working on resolving the issue.

    info@ivasoft.com

    We have reproduce the issue.  We'll fix it in the next release of UniSent 2010 (February 2014).

    I'll let to know when the update will be available.

     Thanks and regards,Victor Ivanidze

    IvaSoft

     

    • Marked as answer by Mark_D_W Wednesday, November 20, 2013 12:36 AM
    Wednesday, November 20, 2013 12:36 AM