SharePoint online performance


  • The SharePoint online environment for one of our customers is extremely slow.

    We’re working on a collaboration pilot for SharePoint online but it’s nearly impossible to configure the sites/pages. Most of the time we’ve to wait a long time to continue working on the pages, and that over and over again. At the moment, it’s nearly impossible to configure the site because it’s just not responding normally. Also browsing through the site is really slow and the customer is now complaining because they find the site unusable.
    At this time, no users are on the site so I'm the only user workin on the site. However, it's really slow.

    The site has some customizations:
     - some sandbox solutions (rollup web parts for news and blogs and a metro grid web part for images/navigation)
     - some apps (mini calendar, quick poll)
     - a scriplet for twitter feeds.

    Further we want to use a responisive theme (TheBootstrapTheme from bindtuning) but also with the standard SharePoint publishing pages, the SharePoint environment is slow.
    What can we do to provide more resources and/or faster storage to present a normal SharePoint experience.

    Tuesday, March 8, 2016 2:04 PM

All replies

  • Hi,

    Thanks for your post.

    Windows Forms General is discussing about client application development using Windows Forms controls and features.

    Since your issue is about SharePoint online, I will move your thread to that forum for better support.

    Thanks for your understanding.



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    Wednesday, March 9, 2016 1:47 AM
  • There's a lot of potential causes for 'slowness'. Can you help with a few more details:

    In a new, 'clean' site collection with no customisations can you measure how long it takes for how long it takes to open a page, browse to a document library and then browse back to the starting page? That lets us see how it performs in a repeatable format. Please provide detailed descriptions of what you're doing and how long each action takes.

    When you've got the information above, repeat the activities for the site that's slow, let us know what difference if any there is.

    Are you located in the same geographic location as the client and are you able to reproduce their issues and they yours?

    Wednesday, March 9, 2016 10:48 AM