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Black screen of death RRS feed

  • Question

  • We periodically have a problem with some machines we have running steady state.  We have disc protetction turned on and occasionally the machine will load the windows is loading screen... then the screen goes black... and thats pretty much it.

    Sometimes we can boot into safe mode and go into the steady state settings (which will say that disk protection is turned off) reboot and it works.  Other times we wind up ghosting the machine.

    Anyone have some idea what is causing the black death?
    Wednesday, March 5, 2008 6:40 PM

All replies

  •  

    Hi mosilux,

     

    Thanks for posting here!

     

    Based on the post, I understand sometimes you may see black screen after the loading screen on those SteadyState installed computers.

     

    Before we go further, please help to clarify the following questions:

     

    1.       Can you use Last Known Good Configuration if Safe Mode cannot be accessed?

    2.       Did you set WDP to Remove changes at restart?

    3.       Did you change WDP to on in Safe Mode and reboot the computer which made the computer work again?

     

    Best regards,

    Thursday, March 6, 2008 6:31 AM
    Moderator