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error message entry point could not be located RRS feed

  • Question

  • when i try to open explorer or try to open any file error message showing as

    "the procedure entry point NtQueryValueKeu could not be located in the dynamic link library ntdll.dll."

    i'm unable to open the uninstall page in settings

    Sunday, July 17, 2016 10:13 AM

Answers

  • I'd try running;

    sfc /scannow

    or possible a repair install.

    https://support.microsoft.com/en-us/kb/2255099

     

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    • Proposed as answer by Hello_2018 Friday, July 29, 2016 4:42 AM
    • Marked as answer by Hello_2018 Sunday, July 31, 2016 12:53 AM
    Sunday, July 17, 2016 2:08 PM

All replies

  • I'd try running;

    sfc /scannow

    or possible a repair install.

    https://support.microsoft.com/en-us/kb/2255099

     

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    • Proposed as answer by Hello_2018 Friday, July 29, 2016 4:42 AM
    • Marked as answer by Hello_2018 Sunday, July 31, 2016 12:53 AM
    Sunday, July 17, 2016 2:08 PM
  • Hi,

    >>the procedure entry point NtQueryValueKeu could not be located in the dynamic link library ntdll.dll."

    Please also try to logon the 'the last known good configurations...' to see if this issue still persists.

    Besides, please try to upgrade the latest windows updates to see if it helps.

    In addition, some information about using SFC,please refer to link below:

    https://support.microsoft.com/en-sg/kb/929833

    Best regards,


    Andy_Pan

    Monday, July 18, 2016 7:34 AM