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I need help with Windows 7 Genuine activations RRS feed

  • Question


  • Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License

    Friday, January 8, 2016 4:31 AM

Answers

  • Hi,

    From the message you upload, it seems the license is invalid. What the license you want to use, OEM key, Volume key or retailed key?

    If you are using OEM key, you would better to contact the manufacturer to get the key due to OEM key is not managed by Microsoft. Also, you could use telephone to activate if your PC is not online.

    http://windows.microsoft.com/en-us/windows/activate-windows#1TC=windows-7

    You could run the command "slmgr" in command prompt for more information.

    Wish you have a nice day.

    Best Regards

    Simon


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.


    Monday, January 11, 2016 5:06 AM
    Moderator

All replies

  • To properly analyze and solve problems with Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to desktop -http://go.microsoft.com/fwlink/?linkid=52012 )
    Once downloaded, run the tool.
    Click on the Continue button, after a short time, the Continue button will change to a Copy button.
    Click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your post.

    Wanikiya and Dyami--Team Zigzag Windows IT-PRO (MS-MVP)

    Friday, January 8, 2016 5:22 AM
    Moderator
  • Hi,

    From the message you upload, it seems the license is invalid. What the license you want to use, OEM key, Volume key or retailed key?

    If you are using OEM key, you would better to contact the manufacturer to get the key due to OEM key is not managed by Microsoft. Also, you could use telephone to activate if your PC is not online.

    http://windows.microsoft.com/en-us/windows/activate-windows#1TC=windows-7

    You could run the command "slmgr" in command prompt for more information.

    Wish you have a nice day.

    Best Regards

    Simon


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.


    Monday, January 11, 2016 5:06 AM
    Moderator
  • Hi,

    We wonder if there is any luck your issue has been resolved, if you've found solution by yourself. We would appreciate it if you could share with us and we will mark it as answer.

    Wish you have a nice day.

    Best Regards,

    Simon


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Wednesday, January 13, 2016 7:45 AM
    Moderator