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Event log not created RRS feed

  • Question

  • Hi, I did a clean installation of ATA Center 1.6 for a customer and the event log "Microsoft ATA" has not been created by the installer.

    How can I fix the missing event log?

    Tuesday, May 10, 2016 2:01 PM

Answers

  • Hi Michael,

    The event log will be created when a first event will be created.

    Please try to simulate an event (even health event, like disconnecting the ATA Gateway) and see if this create the event log.

    Thanks,

           Microsoft ATA Team.


    Tuesday, May 10, 2016 2:51 PM

All replies

  • Hi Michael,

    The event log will be created when a first event will be created.

    Please try to simulate an event (even health event, like disconnecting the ATA Gateway) and see if this create the event log.

    Thanks,

           Microsoft ATA Team.


    Tuesday, May 10, 2016 2:51 PM
  • OK, I will try that.

    But such behavior is very unusual. IMHO, installers should handle event log creation. Together with ATA Center, I also deploy SCOM agent and absence of the log at the beginning (or after reinstallation) makes the deployment process less straightforward. Just a thought...

    Tuesday, May 10, 2016 5:46 PM