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Unable to install App V Desktop client 4.6 on Windows XP SP3 32 bit Operating system RRS feed

  • Question

  • Im trying to install App V Desktop client 4.6 on Windows XP SP3 32 bit Operating system and it fails with "Error 25010. A prerequiste is not installation is missing. Installation cannot continue."

    Just gone through the below website and have installed all the three pre-requistes :

    http://technet.microsoft.com/en-us/library/cc817122.aspx

  • Microsoft Visual C++ 2005 SP1 Redistributable Package (x86)
  • Microsoft Core XML Services (MSXML) 6.0 SP1 (x86)
  • Microsoft Application Error Reporting

    Still it throws the same error message and even the log does not says the pre-requiste which is missing.

     

     

     

Tuesday, May 18, 2010 2:24 PM

Answers

  • After installing the dependencies separately, run SETUP.EXE (no need to go through the whole install) which should show you which component is missing before continuing. This will give you a chance to see which component is missing.

    Also check the AER GUID - there are two:

    if you have 4.6.0.1523 you'll need to use the GUID: 9E9D30B2-2065-4FDE-B756-8F1A6EABAFC3

    if you have 4.6.0.20220 (or similar) you'll need to use the GUID: 40C3258B-F9D1-46DF-AE97-72C1F86F2427

    Wednesday, May 19, 2010 1:12 PM
    Moderator

All replies

  • I had this happen once, after fighting it for a bit, I simply restarted the machine... After that everything worked fine.  Not sure if you have tried that or if it helps, but its more info.
    • Proposed as answer by znack Tuesday, May 18, 2010 3:19 PM
    Tuesday, May 18, 2010 2:52 PM
  • It's most likely the Application Error Reporting installer - see how to install AER here: http://technet.microsoft.com/en-us/library/ee956914.aspx . I have an example script here: http://blog.stealthpuppy.com/deployment/setting-app-v-client-permissions-during-install
    Tuesday, May 18, 2010 3:27 PM
    Moderator
  • Thanks for the reply.

    I have restarted the machine....still the problem remain same.

    @Aaron: I have tried installing/repair the Application Error Reporting Installer as mentioned in the website. ie,. still it throws the same error message. 

    msiexec /i dw20shared.msi APPGUID={valuefromtable} REBOOT=Suppress REINSTALL=ALL REINSTALLMODE=vomus

    anymore thoughts....

    Note: Im trying to install a 32 bit installer on 32 bit operating system( windows xp sp3)

    Thanks for your help.

     

    Wednesday, May 19, 2010 6:09 AM
  • After installing the dependencies separately, run SETUP.EXE (no need to go through the whole install) which should show you which component is missing before continuing. This will give you a chance to see which component is missing.

    Also check the AER GUID - there are two:

    if you have 4.6.0.1523 you'll need to use the GUID: 9E9D30B2-2065-4FDE-B756-8F1A6EABAFC3

    if you have 4.6.0.20220 (or similar) you'll need to use the GUID: 40C3258B-F9D1-46DF-AE97-72C1F86F2427

    Wednesday, May 19, 2010 1:12 PM
    Moderator