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MMC Crash when selecting management tab RRS feed

  • Question

  • Hi Guys,This is running on server 2012 fully patched and up to date. I have freshly installed dpm and restored the database using the procedure outlined here http://technet.microsoft.com/en-us/library/hh758162.aspx

    Anyone experienced this before?

    this is the error generated:

    The description for Event ID 999 from source MSDPM cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    If the event originated on another computer, the display information had to be saved with the event.

    The following information was included with the event:

    An unexpected error caused a failure for process 'mmc'.  Restart the DPM process 'mmc'.

    Problem Details:
    <FatalServiceError><__System><ID>19</ID><Seq>0</Seq><TimeCreated>02/05/2013 13:35:58</TimeCreated><Source>DpmThreadPool.cs</Source><Line>163</Line><HasError>True</HasError></__System><ExceptionType>KeyNotFoundException</ExceptionType><ExceptionMessage>The given key was not present in the dictionary.</ExceptionMessage><ExceptionDetails>System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary.
       at System.Collections.Generic.Dictionary`2.get_Item(TKey key)
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.Utils.DPMDictionary`2.get_Item(TKey index)
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.AgentManagement.ProductionServerController.RefreshProtectionStatusForSecondaryDpmServers()
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.AgentManagement.ProductionServerController.UpdateProtectionStatus()
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.AgentManagement.ProductionServerController.OnUpdateProtectionStatus(Object unUsed)
       at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
       at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
       at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
       at System.Threading.ThreadPoolWorkQueue.Dispatch()</ExceptionDetails></FatalServiceError>


    the message resource is present but the message is not found in the string/message table

    Thursday, May 2, 2013 1:38 PM

All replies

  • What version of DPM do you have installed, and do you have the same patch level of DPM to match in with the Database you restored?
    Friday, May 3, 2013 3:29 PM