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Blue screen Win 7 --- once a day RRS feed

  • Question

  • here is the error report

    Problem signature:
      Problem Event Name: BlueScreen
      OS Version: 6.1.7600.2.0.0.768.3
      Locale ID: 4105

    Additional information about the problem:
      BCCode: 50
      BCP1: FFFFF684000B4870
      BCP2: 0000000000000000
      BCP3: FFFFF80003709568
      BCP4: 0000000000000005
      OS Version: 6_1_7600
      Service Pack: 0_0
      Product: 768_1

    Files that help describe the problem:
      C:\Windows\Minidump\070611-25147-01.dmp
      C:\Users\Ai Yin\AppData\Local\Temp\WER-52759-0.sysdata.xml

    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt

    I tried to open the .xml file but failed. Anyone knows what is the problem?

    Thanks.

    Thursday, July 7, 2011 3:25 AM

Answers

  • Hi,

    Page Fault in Non Paged Area means that this BSOD is caused by driver or critical application memory leaks.

    To troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump. Unfortunately, debugging is beyond what we can do in the forum. A suggestion would be to contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. Please be advised that contacting phone support will be a charged call.

    To obtain the phone numbers for specific technology request please take a look at the web site listed below:

    Microsoft - Help and Support
    http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS

    If you are outside the US please see Microsoft Worldwide Home for regional support phone numbers.
    http://www.microsoft.com/worldwide/


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Juke Chou Sunday, July 24, 2011 1:30 PM
    Monday, July 11, 2011 10:07 AM
  • Hello,

    Bug Check Code 0x50: http://msdn.microsoft.com/en-us/library/ff559023%28v=VS.85%29.aspx

    Try resolutions mentioned in the article I provided.

    Please use Microsoft Skydrive to upload dump files (c:\windows\minidumps) and post a link here.

    You can also contact Microsoft CSS.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator

    • Marked as answer by Juke Chou Sunday, July 24, 2011 1:30 PM
    Monday, July 11, 2011 10:21 PM

All replies

  • And the blue screen hint: Page Fault in Non Paged Area

    Do I need to upload the support files? I can't find the function.

    Thursday, July 7, 2011 3:39 AM
  • Hi,

    Page Fault in Non Paged Area means that this BSOD is caused by driver or critical application memory leaks.

    To troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump. Unfortunately, debugging is beyond what we can do in the forum. A suggestion would be to contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. Please be advised that contacting phone support will be a charged call.

    To obtain the phone numbers for specific technology request please take a look at the web site listed below:

    Microsoft - Help and Support
    http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS

    If you are outside the US please see Microsoft Worldwide Home for regional support phone numbers.
    http://www.microsoft.com/worldwide/


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Juke Chou Sunday, July 24, 2011 1:30 PM
    Monday, July 11, 2011 10:07 AM
  • Hello,

    Bug Check Code 0x50: http://msdn.microsoft.com/en-us/library/ff559023%28v=VS.85%29.aspx

    Try resolutions mentioned in the article I provided.

    Please use Microsoft Skydrive to upload dump files (c:\windows\minidumps) and post a link here.

    You can also contact Microsoft CSS.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator

    • Marked as answer by Juke Chou Sunday, July 24, 2011 1:30 PM
    Monday, July 11, 2011 10:21 PM