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Windows 10 Multi-App kiosk has no Start Menu icons RRS feed

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    I'm working on a Kiosk Laptop project for a client, and I've got all the software installed, but they want it Kiosk'd because they plan to ship these out to data entry users across the US.  I've configured my XML file, built my provisioning package using Windows Configuration Designer, and I applied it to a Windows 10 1803 VM for testing.  It took the provision package, but when I log into my Kiosk user account, the Start Menu shows the 3 groups I made, but no programs/icons in any group.  All the applications were installed from the Kiosk Admin user account.  If I remove the provision package, the Kiosk user can open any of the applications without issue.

    <?xml version="1.0" encoding="utf-8" ?>
<AssignedAccessConfiguration
    xmlns="http://schemas.microsoft.com/AssignedAccess/2017/config"
    xmlns:rs5="http://schemas.microsoft.com/AssignedAccess/201810/config"
	>
	<Profiles>
		<Profile Id="{1661af1c-abfa-4872-876c-82143369e8bc}">
			<AllAppsList>
				<AllowedApps>
					<App DesktopAppPath="%programfiles%\internet explorer\iexplore.exe" />
					<App DesktopAppPath="%ProgramFiles(x86)%\Google\Chrome\Application\chrome.exe" />
					<App DesktopAppPath="%programfiles%\Mozilla Firefox\firefox.exe" />
					<App DesktopAppPath="%ProgramFiles(x86)%\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe" />
					<App DesktopAppPath="%programfiles%\LibreOffice\program\soffice.exe" />
					<App DesktopAppPath="%programfiles%\LibreOffice\program\simpress.exe" />
					<App DesktopAppPath="%programfiles%\LibreOffice\program\swriter.exe" />
					<App DesktopAppPath="%programfiles%\LibreOffice\program\scalc.exe" />
					<App DesktopAppPath="%ProgramFiles(x86)%\VMware\VMware Horizon View Client\vmware-view.exe" />
					<App DesktopAppPath="%ProgramFiles(x86)%\Symantec\VIP Access Client\VIPUIManager.exe" />
					<App DesktopAppPath="%ProgramFiles(x86)%\TeamViewer\TeamViewer.exe" />
				</AllowedApps>
			</AllAppsList>
			<StartLayout>
				<![CDATA[<LayoutModificationTemplate xmlns:defaultlayout="http://schemas.microsoft.com/Start/2014/FullDefaultLayout" xmlns:start="http://schemas.microsoft.com/Start/2014/StartLayout" Version="1" xmlns="http://schemas.microsoft.com/Start/2014/LayoutModification">
					  <LayoutOptions StartTileGroupCellWidth="6" />
					  <DefaultLayoutOverride>
						<StartLayoutCollection>
						  <defaultlayout:StartLayout GroupCellWidth="6">
							<start:Group Name="Remote Access">
							  <start:DesktopApplicationTile Size="2x2" Column="4" Row="0" DesktopApplicationLinkPath="%ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\VMware Horizon Client.lnk" />
							  <start:DesktopApplicationTile Size="2x2" Column="2" Row="0" DesktopApplicationLinkPath="%ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\VIP Access.lnk" />
							  <start:DesktopApplicationTile Size="2x2" Column="0" Row="0" DesktopApplicationLinkPath="%ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\TeamViewer 14.lnk" />
							</start:Group>
							<start:Group Name="Internet Access">
							  <start:DesktopApplicationTile Size="2x2" Column="0" Row="0" DesktopApplicationLinkPath="%ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Firefox.lnk" />
							  <start:DesktopApplicationTile Size="2x2" Column="2" Row="0" DesktopApplicationLinkPath="%ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk" />
							  <start:DesktopApplicationTile Size="2x2" Column="4" Row="0" DesktopApplicationLinkPath="%ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk" />
							</start:Group>
							<start:Group Name="Office Productivity">
							  <start:DesktopApplicationTile Size="2x2" Column="0" Row="2" DesktopApplicationLinkPath="%ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\LibreOffice 6.0\LibreOffice Impress.lnk" />
							  <start:DesktopApplicationTile Size="2x2" Column="4" Row="0" DesktopApplicationLinkPath="%ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Acrobat Reader DC.lnk" />
							  <start:DesktopApplicationTile Size="2x2" Column="0" Row="0" DesktopApplicationLinkPath="%ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\LibreOffice 6.0\LibreOffice.lnk" />
							  <start:DesktopApplicationTile Size="2x2" Column="2" Row="0" DesktopApplicationLinkPath="%ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\LibreOffice 6.0\LibreOffice Writer.lnk" />
							  <start:DesktopApplicationTile Size="2x2" Column="2" Row="2" DesktopApplicationLinkPath="%ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\LibreOffice 6.0\LibreOffice Calc.lnk" />
							</start:Group>
						  </defaultlayout:StartLayout>
						</StartLayoutCollection>
					  </DefaultLayoutOverride>
					</LayoutModificationTemplate>
				]]>
			</StartLayout>
			<Taskbar ShowTaskbar="true" />
		</Profile>
    </Profiles>
	<Configs>
		<Config>
			<Account>Phi</Account>
			<DefaultProfile Id="{1661af1c-abfa-4872-876c-82143369e8bc}" />
		</Config>
	</Configs>
</AssignedAccessConfiguration>

    Monday, December 3, 2018 10:16 PM

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    The problem appears to be with Virtualbox or virtualized Windows 10.  I was doing all my software testing in Windows 10 under Virtualbox.  Once I received the clients hardware, I moved the test config to one unit and it worked properly.
    • Marked as answer by D.Rowland Thursday, December 6, 2018 7:12 PM
    Thursday, December 6, 2018 7:12 PM

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    Hi D.Rowland,

    Thanks for posting your query.

    Since the issue disappeared when you remove the provision package, please check if configure provisioning package in kiosk mode correctly. 

    Here is a document about Set up a multi-app kiosk and configure a kiosk using a provisioning package for your reference.

    Hope this will help.

    Best regards,

    Yilia 

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.


    Tuesday, December 4, 2018 7:05 AM
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    I have spent a fair amount of time reading through that documentation to even get this far.  The steps to provisioning are to add my XML file to Runtime settings > AssignedAccess > MultiAppAssignedAccessSettings and Save, then Build.  The Build is successful, I have the user created that I specified in the XML file, it seems to apply, but when I login as the user there are no applications on the menu.

    Something I do find suspect in the documentation is the vague note:

    If an app is not installed for the user but is included in the Start layout XML, the app will not be shown on the Start screen.

    What does that mean, installed for the user?  The user can launch it without the Kiosk package installed, so the program is accessible and usable by the user.

    Tuesday, December 4, 2018 2:56 PM
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    Hi,

    Yes, I agree with you that the programs are available for the user. The apps can be run by the user means the apps also are installed correctly. So, I suspect that there are something wrong with the xlm file, please reconfirm the format of the file or recreate one.

    Refer to this xml sample file: https://docs.microsoft.com/en-us/windows/configuration/kiosk-xml

    Best regards,

    Yilia 

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, December 6, 2018 1:53 AM
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    Hi D.Rowland,

    Our MultiAppAssignedAccess workstation was also not showing icons.

    The issue is using *.exe or *.lnk files even when they are allowed.
    This is caused by KB4467682, see if that is installed on the system.

    Uninstalling this patch has fixed it for us.

    Thursday, December 6, 2018 2:43 PM
  • Question
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    The problem appears to be with Virtualbox or virtualized Windows 10.  I was doing all my software testing in Windows 10 under Virtualbox.  Once I received the clients hardware, I moved the test config to one unit and it worked properly.
    • Marked as answer by D.Rowland Thursday, December 6, 2018 7:12 PM
    Thursday, December 6, 2018 7:12 PM