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      I have both Ultra VNC and VNC. When I conntect to a Windows 7 OS. Everything is fine. But if the PC gets an error message on the display I can't see it. Is there a fix for this or is it being worked on so you can see the error message on the PC?

    Thanks,

    Traveler70

    Tuesday, October 9, 2012 6:37 PM

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    Hi,


    Firstly, I would like to verify whether this issue occurred with specify computer or all the computers.


    If only one computer could not display the error message, please try the following:

    1. Disable the firewall on both PC to check the result

    2. Test the issue in the Clean Boot  mode.

    3. Update this application to the latest version.


    If this happened with all the computer, I suggest you contact the VNC support for more help.


    Hope this helps.

    Vincent Wang

    TechNet Community Support

    • Marked as answer by Leo Huang Thursday, October 18, 2012 9:10 AM
    Thursday, October 11, 2012 8:52 AM