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Icon can't be displayed RRS feed

Answers

  • Hi,

     

    First, I would like to confirm when the issue began to occur. Have any new programs or hardware installed on the computer?

     

    Let's refer to the following steps to troubleshoot the issue.

     

    1. Restart the computer in Safe Mode and check whether the problematic icon can display normally. Please tell me the result.

     

    2. If the icon can display fine, you can perform a Clean Boot to avoid incompatible third party programs.

     

    3. Reset Desktop icon cache

    ===================

    a. Click Start, and open Computer.

    b. On the Tool bar, click Organize and choose Folder and Search Options.

    c. Click the View tab, and check to select the Show hidden files and folders option, and click OK.

    d. Then, enter the following directory:

     

    C:\Users\(User Name)\AppData\Local

     

    e. Find the IconCache.db file, and rename it as IconCache.db.old.

    f. Close the window, and restart the computer.

     

    What's the result?

     

    Thanks,

    Novak

     

    • Marked as answer by Afei1990 Friday, September 25, 2009 9:06 AM
    Friday, September 25, 2009 7:32 AM

All replies

  • Hi,

     

    First, I would like to confirm when the issue began to occur. Have any new programs or hardware installed on the computer?

     

    Let's refer to the following steps to troubleshoot the issue.

     

    1. Restart the computer in Safe Mode and check whether the problematic icon can display normally. Please tell me the result.

     

    2. If the icon can display fine, you can perform a Clean Boot to avoid incompatible third party programs.

     

    3. Reset Desktop icon cache

    ===================

    a. Click Start, and open Computer.

    b. On the Tool bar, click Organize and choose Folder and Search Options.

    c. Click the View tab, and check to select the Show hidden files and folders option, and click OK.

    d. Then, enter the following directory:

     

    C:\Users\(User Name)\AppData\Local

     

    e. Find the IconCache.db file, and rename it as IconCache.db.old.

    f. Close the window, and restart the computer.

     

    What's the result?

     

    Thanks,

    Novak

     

    • Marked as answer by Afei1990 Friday, September 25, 2009 9:06 AM
    Friday, September 25, 2009 7:32 AM
  • Hi,

    Thanks for the troubleshoot. In Safe Mode the problamtic icons work normally. Also, when I booted in Normal Mode again, the Icons can be displayed normally. So problem solved.

    Thanks!
    Friday, September 25, 2009 9:06 AM