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Empty ( BLANK) Modern Apps Shortcuts and Icons when they are pinned to Taskbar RRS feed

  • Question

  • I have problem with Windows Apps store icons and shortcuts 

    this is ONLY happen to windows apps store and not for all icons and shortcuts  . when i pin any modern app to taskbar it appears EMPTY SHORTCUT ON TASKBAR . I tried several fixes but not solved 

    the problem began when my pc was infected with malwares i cleaned it and restart the pc 

    after cleaning the pc the problem started. Problem in pinning any Windows Apps store to Taskbar.

    i am using tweaking software for cleaning and free up the pc.  the software fixed the problem temporarily , but when i restart the pc the problem back again .

    until now i think its problem in Permissions and security or problem in windows local policy , but i don't know where is the solution and how?

    The main problem is : Empty Windows Apps Store Icons and Shortcuts when they pinned to Taskbar.
    Any Suggestion???








    • Edited by SAM-AA Wednesday, August 12, 2015 2:20 PM
    Monday, August 10, 2015 11:23 AM

Answers

  • Hi SAM-AA

    Did you also connected to domain environment? If yes, please contact your system administrator, maybe they do it for testing purpose

    To disable access to Windows Update
    1. In the Group Policy Object Editor, expand Computer Configuration, expand Administrative Templates, expand System, expand Internet Communication Management, and then click Internet Communication settings.

    2. In the details pane, click Turn off access to all Windows Update features, and click Enabled.

    3. Click OK


    Andy Nugraha

    TechNet Community Support

    • Proposed as answer by Andy Nugraha Tuesday, August 25, 2015 1:28 AM
    • Marked as answer by Bruce Wooding Wednesday, August 26, 2015 6:31 PM
    Thursday, August 13, 2015 4:43 AM

All replies

  • Hi SAM-AA

    try to resetting the Jump Lists and Privacy settings

    http://www.eightforums.com/tutorials/9611-jump-lists-reset-clear-windows-8-a.html

    change the number pinned to 12

    Did you recently installed KB3072318? if yes please to uninstall temporary to test, or perform system restore

    If above suggestion doesn't work I suggest perform refresh


    Andy Nugraha

    TechNet Community Support

    Tuesday, August 11, 2015 4:33 AM
  • The problem still persist , the jump list is intact . I looked for( KB3072318) is not installed

    The problem happened since the last week the restoration process will not give results and i dont want to restore. the PC works flawlessly and perfect, but i have only this problem with Modern Apps ..ONLY  when pinned to taskbar looks empty and transparent. BLANK..

    http://www.eightforums.com/general-support/61467-blank-taskbar-icons-windows-store-apps.html

    http://www.win8forums.com/attachments/taskbar-png.561/

    the solution here in this page says that the problem solved when he (disabled that policy on his account). something wrong with Windows Update and Windows Product Cataloge  ,two separate policies. so which policies he is talking about? 


    SAM.A


    • Edited by SAM-AA Wednesday, August 12, 2015 2:18 PM
    Wednesday, August 12, 2015 2:13 PM
  • Hi SAM-AA

    Did you also connected to domain environment? If yes, please contact your system administrator, maybe they do it for testing purpose

    To disable access to Windows Update
    1. In the Group Policy Object Editor, expand Computer Configuration, expand Administrative Templates, expand System, expand Internet Communication Management, and then click Internet Communication settings.

    2. In the details pane, click Turn off access to all Windows Update features, and click Enabled.

    3. Click OK


    Andy Nugraha

    TechNet Community Support

    • Proposed as answer by Andy Nugraha Tuesday, August 25, 2015 1:28 AM
    • Marked as answer by Bruce Wooding Wednesday, August 26, 2015 6:31 PM
    Thursday, August 13, 2015 4:43 AM