locked
Kernel-Power event 41 blue screen issue RRS feed

  • Question

  • Recently started up a new PC and i keep getting a BSOD randomly.  Seems to occur after opening or closing a program.  All drivers have been updated. This is the rig -

     

    MOBO: H61MH

    Intel i5 2500

    Corsair 4GB RAM

    AMD Radeon HD 6850

    Power supply is at 700W

    Most Common BSOD error:

    - System
    - Provider
    [ Name] Microsoft-Windows-Kernel-Power
    [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
    EventID 41
    Version 2
    Level 1
    Task 63
    Opcode 0
    Keywords 0x8000000000000002
    - TimeCreated
    [ SystemTime] 2011-08-19T05:30:06.648009100Z
    EventRecordID 3467
    Correlation
    - Execution
    [ ProcessID] 4
    [ ThreadID] 8
    Channel System
    - Security
    [ UserID] S-1-5-18
    - EventData
    BugcheckCode 36
    BugcheckParameter1 0x1904fb
    BugcheckParameter2 0xfffff880072ea5d8
    BugcheckParameter3 0xfffff880072e9e30
    BugcheckParameter4 0xfffff880012b5527
    SleepInProgress false
    PowerButtonTimestamp 0

    Any suggestions would be helpful! thank you!

    Wednesday, August 31, 2011 6:59 PM

Answers

  • Hello,

    Bug Check Code 0x36: http://msdn.microsoft.com/en-us/library/ff557496(v=VS.85).aspx

    Please use Microsoft Skydrive to upload dump files (c:\windows\minidumps). Once done, post a link here.

    You can also contact Microsoft CSS.

     

    Start by updating all possible drivers, uninstall all unused programs and disabling all startup items except Microsoft ones using msconfig.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator

    • Marked as answer by Leo Huang Tuesday, September 6, 2011 5:57 AM
    Wednesday, August 31, 2011 7:40 PM