We have a Server 2008 R2 Hyper-V environment running a Server 2008 R2 VM hosting WSUS. We have two new Exchange servers (both 2012 R2) where one is currently our primary Exchange server and the other is a DAG member for replication purposes.
I have tried adding WSUS support for our Windows Server 2012 R2 machines, as both are not able to search for or install updates. Each are displaying, "Not Yet Reported" statuses in WSUS and failing with Windows Update error code of 800B0001.
Searching various forum posts, the general recommendation is to install WSUS-KB2720211-X64 and WSUS-KB2734608-X64 to add support for 2012 R2/8.1 in WSUS. Patch: WSUS-KB2720211-X64 is already installed, but the KB2734608 patch fails.
Here are the steps I followed:
1. Snapshot SGPY-Services02 for a fall-back point.
2. Stoped AV suite.
3. Stopped IIS and WSUS services with the following commands:
iisreset /stop
net stop wsusservice
4. Disabled IIS and WSUS services:
sc config wsusservice start= disabled
sc config w3svc start= disabled
5. Via elevated cmd, navigated to the install path and executed the KB2734608-x64.exe patch installation. (It fails to install at this step with error: "Windows Server Update Services 3.0 SP2 Setup failed.")
Continuing after failure to test if WSUS/MMC became corrupt as others mentioned:
6. Enabled IIS and WSUS services
sc config wsusservice start= auto
sc config w3svc start= auto
7. Started IIS and WSUS services:
iisreset
net start wsusservice
WSUS fails and throws error: "MMC cannot initialize the snap-in."
On the Windows Server 2012 R2 hosts, I also tried cleaning up the SoftwareDistribution folders for Windows Update, thinking this may help. (Before and after installing the above mentioned patch.)
1. Launched elevated cmd prompt.
2. Executed the following;
net stop wuauserv
rd /q /s c:\Windows\SoftwareDistribution
net start wuauserv
No change... both Windows Server 2012 R2 VMs show WSUS status of: "Not Yet Reported".
I then rolled back to snapshot and tested MMC/WSUS behavior. The WSUS-KB2720211-X64 patch is still currently installed, and WSUS-KB2734608-X64 has not been applied successfully.
We need a resolution fairly soon, but any help you can provide is much appreciated. Thanks in advance,
