Due to a failed array controller, I restored our mail server to a new host. (We use VMWare ESXi 5.5). After I brought the new <g class="gr_ gr_279 gr-alert gr_spell ContextualSpelling ins-del multiReplace" data-gr-id="279"
id="279">vm</g> machine online, the database did not <g class="gr_ gr_322 gr-alert gr_spell ContextualSpelling" data-gr-id="322" id="322">mount</g> as expected. I ended up have to run
the <g class="gr_ gr_362 gr-alert gr_spell ContextualSpelling ins-del multiReplace" data-gr-id="362" id="362">eseutil</g> recovery. All the exchange log files came back with no errors and the soft recovery worked.
I mounted the database and email flowed. However, I have 2 mailboxes that will not <g class="gr_ gr_666 gr-alert gr_spell ContextualSpelling" data-gr-id="666" id="666">synch</g> to the device. It
fails with this error message:
An exception occurred and was handled by Exchange ActiveSync. This may have been caused by an outdated or corrupted Exchange ActiveSync device partnership. This can occur if a user tries to modify the same item from multiple computers. If this is the case,
Exchange ActiveSync will re-create the partnership with the device. Items will be updated at the next synchronization.
URL=/Microsoft-Server-ActiveSync/default.eas?User=jrogers&DeviceId=ApplC39MJGM2FF9R&DeviceType=iPhone&Cmd=Sync
--- Exception start ---
Exception type: Microsoft.Exchange.Data.Storage.SyncStateExistedException
Exception message: The sync state named 5 already exists.
Exception level: 0
Exception stack trace: at Microsoft.Exchange.Data.Storage.SyncState.CreateSyncStateFolderInFolder(SyncStateInfo syncStateInfo, Folder syncStateParentFolder, PropertyDefinition[] properties, Object[] values)
at Microsoft.Exchange.Data.Storage.SyncState.CreateSyncStateStoreObject(SyncStateStorage syncStateStorage, SyncStateInfo syncStateInfo, Folder syncStateParentFolder, PropertyDefinition[] properties, Object[] values)
at Microsoft.Exchange.Data.Storage.FolderSyncState.CreateSyncState(SyncStateStorage syncStateStorage, Folder syncStateParentFolder, ISyncProviderFactory syncProviderFactory, String syncFolderId)
at Microsoft.Exchange.Data.Storage.SyncStateStorage.CreateFolderSyncState(ISyncProviderFactory syncProviderFactory, String syncFolderId)
at Microsoft.Exchange.AirSync.SyncCollection.OpenSyncState(Boolean autoLoadFilterAndSyncKey, SyncStateStorage syncStateStorage)
at Microsoft.Exchange.AirSync.SyncCommand.SyncTheCollection(SyncCollection collection, Boolean createSubscription, Boolean tryNullSync)
at Microsoft.Exchange.AirSync.SyncCommand.OnExecute()
at Microsoft.Exchange.AirSync.SyncCommand.ExecuteCommand()
at Microsoft.Exchange.AirSync.Command.WorkerThread()
Inner exception follows below:
Exception type: Microsoft.Exchange.Data.Storage.ObjectExistedException
Exception message: Could not create folder 5.
Exception level: 1
Exception stack trace: at Microsoft.Exchange.Data.Storage.FolderCreatePropertyBag.CreateMapiFolder()
at Microsoft.Exchange.Data.Storage.FolderCreatePropertyBag.SaveFolderPropertyBag(Boolean needVersionCheck)
at Microsoft.Exchange.Data.Storage.CoreFolder.Save(SaveMode saveMode)
at Microsoft.Exchange.Data.Storage.Folder.Save(SaveMode saveMode)
at Microsoft.Exchange.Data.Storage.SyncState.CreateSyncStateFolderInFolder(SyncStateInfo syncStateInfo, Folder syncStateParentFolder, PropertyDefinition[] properties, Object[] values)
Inner exception follows below:
Exception type: Microsoft.Mapi.MapiExceptionCollision
Exception message: MapiExceptionCollision: Unable to create folder. (hr=0x80040604, ec=-2147219964)
Diagnostic context:
Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=60]
Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0x0][length=244][latency=0]
Lid: 23226 --- ROP Parse Start ---
Lid: 27962 ROP: ropCreateFolder [28]
Lid: 17082 ROP Error: 0x80040604
Lid: 25953
Lid: 21921 StoreEc: 0x80040604
Lid: 27962 ROP: ropExtendedError [250]
Lid: 1494 ---- Remote Context Beg ----
Lid: 26426 ROP: ropCreateFolder [28]
Lid: 21970 StoreEc: 0x8004010F PropTag: 0x668F0040
Lid: 21970 StoreEc: 0x8004010F PropTag: 0x3FE5000B
Lid: 15348 StoreEc: 0xFFFFFA84
Lid: 63733
Lid: 5079 StoreEc: 0x80040604
Lid: 6255 StoreEc: 0x80040604
Lid: 6511 StoreEc: 0x80040604
Lid: 8047 StoreEc: 0x80040604
Lid: 7310 StoreEc: 0x80040604
Lid: 1750 ---- Remote Context End ----
Lid: 31418 --- ROP Parse Done ---
Lid: 22417
Lid: 30609 StoreEc: 0x80040604
Lid: 29073
Lid: 20369 StoreEc: 0x80040604
Exception level: 2
Exception stack trace: at Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, SafeExInterfaceHandle iUnknown, Exception innerException)
at Microsoft.Mapi.MapiFolder.CreateFolder(String folderName, String folderComment, Boolean openIfExists, Boolean createSearchFolder, Byte[] folderId)
at Microsoft.Mapi.MapiFolder.CreateFolder(String folderName, String folderComment, Boolean openIfExists)
at Microsoft.Exchange.Data.Storage.FolderCreatePropertyBag.CreateMapiFolder()
--- Exception end ---.
We use Exchange Server 2010 SP3. I have already checked to ensure that both accounts inherit permissions. I also tried to just repair the mailboxes and Exchange <g class="gr_ gr_1212 gr-alert gr_gramm Grammar multiReplace" data-gr-id="1212"
id="1212">comes</g> back with the mailbox is repaired. Any other ideas? I also tried to move the mailbox to a new .edb file, but the move request fails. So I know there's some corruption to their mailboxes, just not sure
how to fix it.
