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Tell us the account you want to use to open "xxxx-my.sharepoint.com/_vti_bin/DelveApi.ashx/v1/license/isdelveenabled"

    Question

  • Two of our users are on Office 365 Business Premium.  The message "Tell us the account you want to use to open "xxxx-my.sharepoint.com/_vti_bin/DelveApi.ashx/v1/license/isdelveenabled"" shows up when Word is opened and a section of text is copied. (xxx

    This started 4-6 weeks ago.  Our users only use Word, Excel, Powerpoint and Outlook.

    Eric


    Friday, January 20, 2017 6:48 PM

All replies

  • Seems this is redirected to the personal "My Site" (my.sharepoint.com/)

    Have a look at the "Connected Services" to check what account is listed there (Go to File >> Account)


    Veronique - Please click Mark as Answer if that solved your issue or Vote As Helpful if the post has been helpful for you. Thanks!

    Friday, January 20, 2017 9:48 PM
  • Hi Eric,

    Any udpate about VeronicaGeek's suggestion?

    Best regards,

    Patrick


    Please remember to mark the replies as answers if they help.
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    Monday, January 23, 2017 7:26 AM
    Moderator