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Is it possible to have Multiple Call Park Orbit Ranges Assigned to Separate Locations? RRS feed

  • Question

  • We have deployed a Lync Standard Edition Front End at our datacenter and we currently have 8 branch offices running SBA's.

    We currently have only 1 call park orbit range that all locations share.  One potential problem is that users at one site could potentially retrieve a call from a different site, which is something we'd prefer not to happen. Also, we'd prefer to have separate music for each location?

    Is this possible with only 1 Front End and the SBA's?

    Thanks!
    Jason

    Tuesday, April 23, 2013 7:10 PM

Answers

  • It is not possible. All calls parked to numbers within the range specified by the start number and end number in the orbit range will be routed to the related Front End server or pool. And all SBA should connect the SE server.

    we'd prefer to have separate music for each location?

    It is not possible. A default music file is included when the Call Park application is installed.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    • Proposed as answer by Lisa.zheng Wednesday, May 1, 2013 1:11 PM
    • Marked as answer by Lisa.zheng Thursday, May 2, 2013 11:54 AM
    Wednesday, April 24, 2013 9:08 AM