Service Pack 1 Installation RRS feed

  • Question

  • Hello Tech Support. I have had a few viruses problems with my Dell Inspiron 1420, so I decided to restore it to the factory configuration. Now happens that when I try to install the Vista Service Pack 1 it fails the installation in the third stage (when the computer asks to be restarted). When I restart my computer, and the configuration is at 0%, the crash blue screen comes up. I have downloaded all previous updates from Windows Update set to automatic. Help?
    Wednesday, January 7, 2009 1:16 PM