Bitlocker Recovery Key RRS feed

  • Question

  • Dear Team, 

    I am using Dell Latitude E5250  laptop with pre installed Window 7 professional SP1 by Dell team. Today i have come through technical problem and received the message about bitlocker recovery key when i started my Laptop. 

    message display is as follows 

    "Windows Bitlocker Drive Encryption Recovery Key Entry

    Enter the recovery key for this drive 

    ----------    ------------   ---------------- -------------

    ----------    ------------   ---------------- -------------

    Drive Label: SINLT 493C152 OS 8/19/2015

    Recovery Key ID: D9EA32CB-FEB8-447D-BFDD-D7988E256826

    Use the function keys F1-F9 for digit 1-9 and use F10 for 0

    Use the TAB, Shift +TAB

    Basically system is asking for Bitlocker recovery key. I am unable to access my system. please help me in resolving this issues as local Dell support unable to support. 

    Best regards,

    Atul Patil

    +91 9967946655

    Monday, February 8, 2016 10:44 AM


  • Well if you enable Bitlocker and did not save the key to a external source you are done for it.

    When you enable Bitlocker you can save the key to one drive, usb key, txt file or print the key.

    Bitlocker is drive encryption with out that key the drive will remain locked and you will not be able to access it.

    Monday, February 8, 2016 2:22 PM