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OSX can not connect but android can ... RRS feed

  • Question

  • i have some issues for several week now. (first it worked and then someone added XMPP federated users access and it stoped to work) i also can not go back to the old settings.

    first my setup :

    i have two servers 
    1. Frontend server in the domain.
    2. Edge server not domain joined and in the same subnet (no DMZ)

    internally and externally all laptops (osx + windows) can connect.
    but with mobile devices only the androis can connect and the osx devices give an certifcate error.

    or can not connect to the server eroor, 

    The current certificate configuration is:

    Edge Servers have a wildcard external domain certificate by Commodo.
    Front End Servers have an internal certificate provided by our Internal CA.
    The Fortigate have the wildcard certificate.

    please help me to troubleshoot this issues. 
    my cert chain seems to be correct and i did rebuild my config like a thousand time already.


    Saturday, April 25, 2015 7:37 AM

All replies

  • Hi,

    Lync Edge server does not support wild card certificate.

    https://technet.microsoft.com/en-us/library/gg413010(v=ocs.15).aspx

    Wildcard is only supported for Simple URL's

    https://technet.microsoft.com/en-us/library/hh202161(v=ocs.15).aspx

    Import internal CA cert chain in trusted certificate authorities to overcome certificate error.  


    Sajeel Akram | If you find this post useful, Please mark it as an answer.

    Saturday, April 25, 2015 9:24 AM
  • hi thank you for the quick reply, but it was working with the exact same setup. i used the wildcard and i did not have any issues.

    please tell me what i need to do to :Import internal CA cert chain in trusted certificate authorities to overcome certificate error.  

    Saturday, April 25, 2015 5:08 PM
  • Hi ArnevdH,

     

    You can try the steps below to troubleshoot your problem.

    1. Follow the KB below to install the root certificate to the IOS device.

    https://support.microsoft.com/en-us/kb/2773530

     

    2. If the above step does not work, you can check the client logs and then  troubleshoot the issue.

    To get the client logs:

    Click Options, locate Logging in the My Info section, and then click Send Logs. Then, enter an email address to send the logs to.

     

    Best regards,

    Eric



    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Monday, April 27, 2015 9:25 AM
    Moderator
  • thanks for your answer:

    the url you provided me points to the iphone configuration utility that has been removed. 

    i did send all the certificates to my phone by email but still no luck:


    </SentRequest>

    2015-04-28 12:38:15.457 Lync[570:536c000] INFO UTILITIES CHttpStreamPool.cpp/399:Allocating stream 0x145b3350 for url - https://lyncdiscover.domain.nl/ with persistent id as 6
    2015-04-28 12:38:15.457 Lync[570:536c000] VERBOSE TRANSPORT CHttpProxyHelper.cpp/435:CHttpProxyHelper::discoverProxy : No proxy found for url https://lyncdiscover.domain.nl/?sipuri=sip:user@domain.nl. Sending over direct connection.
    2015-04-28 12:38:15.459 Lync[570:536c000] INFO UTILITIES CHttpConnection.cpp/579:Received kCFStreamEventEndEncountered (UcwaAutoDiscoveryRequest)isHeadersAvailable = true  responseHeadersHandle = 158a8720
    2015-04-28 12:38:15.460 Lync[570:536c000] INFO UTILITIES CHttpConnection.cpp/653:Response status = 200 for request UcwaAutoDiscoveryRequest
    2015-04-28 12:38:15.461 Lync[570:536c000] INFO UTILITIES CHttpStreamPool.cpp/445:Scheduling stream 0x145eb5c0 for release.
    2015-04-28 12:38:15.461 Lync[570:536c000] INFO TRANSPORT CHttpRequestProcessor.cpp/173:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x0
    2015-04-28 12:38:15.462 Lync[570:536c000] INFO TRANSPORT TransportUtilityFunctions.cpp/1079:<ReceivedResponse>
    GET http://lyncdiscover.domain.nl/
    Request Id: 0x145575e8
    HttpHeader:Cache-Control no-cache
    HttpHeader:Content-Length 1040
    HttpHeader:Content-Type application/vnd.microsoft.rtc.autodiscover+xml; v=1
    HttpHeader:Date Tue, 28 Apr 2015 10:38:15 GMT
    HttpHeader:Expires -1
    HttpHeader:Pragma no-cache
    HttpHeader:Server Microsoft-IIS/8.5
    HttpHeader:StatusCode 200
    HttpHeader:X-AspNet-Version 4.0.30319
    HttpHeader:X-Content-Type-Options nosniff
    HttpHeader:X-MS-Server-Fqdn lync01.domain.local
    HttpHeader:X-Powered-By ASP.NET

    Ôªø<?xml version="1.0" encoding="utf-8"?><AutodiscoverResponse xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" AccessLocation="External"><Root><Link token="Domain" href="https://lyncext.domain.nl/Autodiscover/AutodiscoverService.svc/root/domain?originalDomain=domain.nl" /><Link token="User" href="https://lyncext.domain.nl/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=domain.nl" /><Link token="Self" href="https://lyncext.domain.nl/Autodiscover/AutodiscoverService.svc/root?originalDomain=domain.nl" /><Link token="OAuth" href="https://lyncext.domain.nl/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain=domain.nl" /><Link token="External/XFrame" href="https://lyncext.domain.nl/Autodiscover/XFrame/XFrame.html" /><Link token="Internal/XFrame" href="https://lync01.domain.local/Autodiscover/XFrame/XFrame.html" /><Link token="XFrame" href="https://lyncext.domain.nl/Autodiscover/XFrame/XFrame.html" /></Root></AutodiscoverResponse>
    </ReceivedResponse>
    2015-04-28 12:38:15.463 Lync[570:536c000] INFO TRANSPORT CUcwaAutoDiscoveryResponse.cpp/119:location value is external
    2015-04-28 12:38:15.464 Lync[570:536c000] INFO TRANSPORT CUcwaAutoDiscoveryResponse.cpp/195:User url is https://lyncext.domain.nl/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=domain.nl
    2015-04-28 12:38:15.464 Lync[570:536c000] INFO TRANSPORT CHttpRequestProcessor.cpp/266:Sending event to main thread for request(0x145575e8)
    2015-04-28 12:38:15.465 Lync[570:354c29dc] INFO APPLICATION CTransportRequestRetrialQueue.cpp/822:Req. completed, Stopping timer.
    2015-04-28 12:38:15.465 Lync[570:354c29dc] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/610:UrlRedirectAndTrustResolver complete with url = http://lyncdiscover.domain.nl/, Hops = 1, status = S_OK (S0-0-0)
    2015-04-28 12:38:15.465 Lync[570:354c29dc] INFO APPLICATION CTransportRequestRetrialQueue.cpp/725:Response received for req. UrlTrustResolver(0x145575e8): S_OK (S0-0-0) (Success); Done with req.; Stopping resend timer
    2015-04-28 12:38:15.465 Lync[570:354c29dc] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/393:CUcwaAutoDiscoverGetUserUrlOperation::onEvent received.  Status = S_OK (S0-0-0), url = http://lyncdiscover.domain.nl/
    2015-04-28 12:38:15.466 Lync[570:354c29dc] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/449:Received a root response
    2015-04-28 12:38:15.466 Lync[570:354c29dc] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/456:Running trust check on user url. url = https://lyncext.domain.nl/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=domain.nl
    2015-04-28 12:38:15.466 Lync[570:354c29dc] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/77:Starting CUrlRedirectAndTrustResolver with url = https://lyncext.domain.nl/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=domain.nl, maxHops = 1
    2015-04-28 12:38:15.466 Lync[570:354c29dc] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/201:CUrlRedirectAndTrustResolver::processUrl called with url = https://lyncext.domain.nl/Autodiscover/AutodiscoverService.svc/root/user, hopCount = 0, maxHops = 1
    2015-04-28 12:38:15.467 Lync[570:354c29dc] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/610:UrlRedirectAndTrustResolver complete with url = https://lyncext.domain.nl/Autodiscover/AutodiscoverService.svc/root/user, Hops = 0, status = S_OK (S0-0-0)
    2015-04-28 12:38:15.467 Lync[570:354c29dc] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation completed with url = http://lyncdiscover.domain.nl/?sipuri=sip:user@domain.nl, userUrl = https://lyncext.domain.nl/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=domain.nl, status = S_OK (S0-0-0)
    2015-04-28 12:38:15.467 Lync[570:354c29dc] INFO APPLICATION CTransportRequestRetrialQueue.cpp/399:Cancelling all requests
    2015-04-28 12:38:15.467 Lync[570:354c29dc] INFO APPLICATION CTransportRequestRetrialQueue.cpp/409:Cancelling request: 0x1457ef58
    2015-04-28 12:38:15.467 Lync[570:354c29dc] INFO TRANSPORT CSessionBase.hxx/158:Cancelling request: 0x1457ef58
    2015-04-28 12:38:15.468 Lync[570:354c29dc] INFO TRANSPORT CTransportThread.cpp/167:Added Request(UcwaAutoDiscoveryRequest) to Request Processor queue
    2015-04-28 12:38:15.468 Lync[570:354c29dc] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation completed with url = https://lyncdiscover.domain.nl/?sipuri=sip:user@domain.nl, userUrl = , status = W_Cancelled (W0-0-6)
    2015-04-28 12:38:15.468 Lync[570:354c29dc] INFO TRANSPORT CCredentialManager.cpp/176:getSpecificCredential for serviceId(1) returning: credType (1) signInName (user@domain.nl) domain (domain) username (user) password.empty() (0) certificate.isValid() (0) privateKey.empty() (1) compatibleServiceIds(1)
    2015-04-28 12:38:15.468 Lync[570:354c29dc] INFO TRANSPORT CMetaDataManager.cpp/406:Received a request to get the meta data of type 0 for url https://lyncext.domain.nl/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=domain.nl
    2015-04-28 12:38:15.469 Lync[570:354c29dc] INFO TRANSPORT CMetaDataManager.cpp/461:Sending Unauthenticated get to get the web-ticket url
    2015-04-28 12:38:15.469 Lync[570:354c29dc] INFO TRANSPORT CTransportThread.cpp/135:Added Request() to Request Processor queue
    2015-04-28 12:38:15.469 Lync[570:354c29dc] INFO TRANSPORT CAuthenticationResolver.cpp/109:Waiting on Meta Data from https://lyncext.domain.nl/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=domain.nl
    2015-04-28 12:38:15.469 Lync[570:55d6000] INFO TRANSPORT CTransportThread.cpp/347:Sent Request() to Request Processor
    2015-04-28 12:38:15.469 Lync[570:536c000] INFO TRANSPORT CTransportThread.cpp/347:Sent Request(UcwaAutoDiscoveryRequest) to Request Processor
    2015-04-28 12:38:15.470 Lync[570:354c29dc] INFO APPLICATION CTransportRequestRetrialQueue.cpp/385:Submitting new req. GET-AuthenticatedUserGetRequest(0x1587e9f8)
    2015-04-28 12:38:15.470 Lync[570:55d6000] INFO TRANSPORT CCredentialManager.cpp/176:getSpecificCredential for serviceId(4) returning: credType (1) signInName (user) domain (domain) username (user) password.empty() (0) certificate.isValid() (0) privateKey.empty() (1) compatibleServiceIds(4)
    2015-04-28 12:38:15.470 Lync[570:536c000] INFO UTILITIES CHttpStreamPool.cpp/445:Scheduling stream 0x145b3350 for release.
    2015-04-28 12:38:15.470 Lync[570:354c29dc] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1285:Submitting Authenticated AutoDiscovery request to https://lyncext.domain.nl/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=domain.nl
    2015-04-28 12:38:15.471 Lync[570:55d6000] INFO TRANSPORT TransportUtilityFunctions.cpp/689:<SentRequest>
    GET https://lyncext.domain.nl/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=domain.nl
    Request Id: 0x14633028
    HttpHeader:Accept 


    </SentRequest>

    2015-04-28 12:38:15.471 Lync[570:354c29dc] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1800:Ignoring GetUserUrlOperation event as current state is 6
    2015-04-28 12:38:15.471 Lync[570:354c29dc] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1802:Request url was https://lyncdiscover.domain.nl/?sipuri=sip:user@domain.nl
    2015-04-28 12:38:15.471 Lync[570:55d6000] INFO UTILITIES CHttpStreamPool.cpp/399:Allocating stream 0x146f8510 for url - https://lyncext.domain.nl/Autodiscover/AutodiscoverService.svc/root/user with persistent id as 16
    2015-04-28 12:38:15.472 Lync[570:55d6000] VERBOSE TRANSPORT CHttpProxyHelper.cpp/435:CHttpProxyHelper::discoverProxy : No proxy found for url https://lyncext.domain.nl/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=domain.nl. Sending over direct connection.
    2015-04-28 12:38:15.474 Lync[570:213046] CFNetwork SSLHandshake failed (-9806)
    2015-04-28 12:38:15.482 Lync[570:213053] CFNetwork SSLHandshake failed (-9806)
    2015-04-28 12:38:15.483 Lync[570:55d6000] ERROR TRANSPORT CHttpConnection.cpp/1029:Request Type = 0x%u0x1450f040 Error domain = NSOSStatusErrorDomain code = 0xffffd9b2 ErrorDescription = De bewerking kan niet worden voltooid. (OSStatus fout -9806.) ErrorFailureReason =  ErrorRecoverySuggestion =  
    2015-04-28 12:38:15.484 Lync[570:55d6000] INFO UTILITIES CHttpStreamPool.cpp/467:Releasing stream 0x146f8510.
    2015-04-28 12:38:15.484 Lync[570:55d6000] INFO UTILITIES CHttpStreamPool.cpp/599:Releasing stream 0x146f8510.
    2015-04-28 12:38:15.484 Lync[570:55d6000] INFO TRANSPORT CHttpRequestProcessor.cpp/173:Received response of request() with status = 0x22020001
    2015-04-28 12:38:15.484 Lync[570:55d6000] INFO TRANSPORT CHttpRequestProcessor.cpp/201:Request  resulted in E_ConnectionError (E2-2-1). The retry counter is: 0
    2015-04-28 12:38:15.484 Lync[570:55d6000] INFO TRANSPORT CCredentialManager.cpp/176:getSpecificCredential for serviceId(4) returning: credType (1) signInName (user) domain (domain) username (user) password.empty() (0) certificate.isValid() (0) privateKey.empty() (1) compatibleServiceIds(4)
    2015-04-28 12:38:15.485 Lync[570:55d6000] INFO TRANSPORT TransportUtilityFunctions.cpp/689:<SentRequest>
    GET https://lyncext.domain.nl/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=domain.nl
    Request Id: 0x14633028
    HttpHeader:Accept 


    </SentRequest>

    2015-04-28 12:38:15.485 Lync[570:55d6000] INFO UTILITIES CHttpStreamPool.cpp/399:Allocating stream 0x1468fa00 for url - https://lyncext.domain.nl/Autodiscover/AutodiscoverService.svc/root/user with persistent id as 16
    2015-04-28 12:38:15.485 Lync[570:55d6000] VERBOSE TRANSPORT CHttpProxyHelper.cpp/435:CHttpProxyHelper::discoverProxy : No proxy found for url https://lyncext.domain.nl/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=domain.nl. Sending over direct connection.
    2015-04-28 12:38:15.495 Lync[570:213053] CFNetwork SSLHandshake failed (-9806)
    2015-04-28 12:38:15.496 Lync[570:55d6000] ERROR TRANSPORT CHttpConnection.cpp/1029:Request Type = 0x%u0x145e7c80 Error domain = NSOSStatusErrorDomain code = 0xffffd9b2 ErrorDescription = De bewerking kan niet worden voltooid. (OSStatus fout -9806.) ErrorFailureReason =  ErrorRecoverySuggestion =  
    2015-04-28 12:38:15.496 Lync[570:55d6000] INFO UTILITIES CHttpStreamPool.cpp/467:Releasing stream 0x1468fa00.
    2015-04-28 12:38:15.496 Lync[570:55d6000] INFO UTILITIES CHttpStreamPool.cpp/599:Releasing stream 0x1468fa00.
    2015-04-28 12:38:15.497 Lync[570:55d6000] INFO TRANSPORT CHttpRequestProcessor.cpp/173:Received response of request() with status = 0x22020001
    2015-04-28 12:38:15.497 Lync[570:55d6000] INFO TRANSPORT CHttpRequestProcessor.cpp/201:Request  resulted in E_ConnectionError (E2-2-1). The retry counter is: 1
    2015-04-28 12:38:15.497 Lync[570:55d6000] INFO TRANSPORT CHttpRequestProcessor.cpp/266:Sending event to main thread for request(0x14633028)
    2015-04-28 12:38:15.497 Lync[570:354c29dc] INFO TRANSPORT CMetaDataManager.cpp/588:Received response for meta data request of type 60 with status 570556417
    2015-04-28 12:38:15.497 Lync[570:354c29dc] ERROR TRANSPORT CMetaDataManager.cpp/604:Unable to get a response to an unauthenticated get to url https://lyncext.domain.nl/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=domain.nl
    2015-04-28 12:38:15.497 Lync[570:354c29dc] INFO TRANSPORT CAuthenticationResolver.cpp/208:MetaData retrieval for url https://lyncext.domain.nl/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=domain.nl completed with status 570556417
    2015-04-28 12:38:15.498 Lync[570:354c29dc] INFO TRANSPORT CAuthenticationResolver.cpp/238:Deleting 1 pended Meta data requests for url https://lyncext.domain.nl/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=domain.nl
    2015-04-28 12:38:15.498 Lync[570:354c29dc] ERROR TRANSPORT CAuthenticationResolver.cpp/334:Unable to get the meta data for server url https://lyncext.domain.nl/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=domain.nl
    2015-04-28 12:38:15.498 Lync[570:354c29dc] INFO TRANSPORT CAuthenticationResolver.cpp/337:Failing request to the request manager
    2015-04-28 12:38:15.498 Lync[570:354c29dc] INFO TRANSPORT CRequestManager.cpp/284:Failing secure request UcwaAutoDiscoveryRequest with status E_ConnectionError (E2-2-1)
    2015-04-28 12:38:15.498 Lync[570:354c29dc] INFO APPLICATION CTransportRequestRetrialQueue.cpp/822:Req. completed, Stopping timer.
    2015-04-28 12:38:15.498 Lync[570:354c29dc] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1406:Received autodiscovery response with status E_ConnectionError (E2-2-1)
    2015-04-28 12:38:15.498 Lync[570:354c29dc] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1365:Raising Autodiscovery event with status (E_ConnectionError (E2-2-1)) for eventType (0) AD in progress (0), NL in progress (0)
    2015-04-28 12:38:15.499 Lync[570:354c29dc] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/417:Received event for type 0 with status E_ConnectionError (E2-2-1)
    2015-04-28 12:38:15.499 Lync[570:354c29dc] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/539:Autodiscovery scheduled retrial timer. Timer 60.000000 seconds
    2015-04-28 12:38:15.499 Lync[570:354c29dc] INFO APPLICATION CAlertReporter.cpp/64:Alert received! Category 1, Type 201, level 0, error E_ConnectionError (E2-2-1), context '', hasAction=false
    2015-04-28 12:38:15.499 Lync[570:354c29dc] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 1 alerts
    2015-04-28 12:38:15.499 Lync[570:354c29dc] INFO APPLICATION CTransportRequestRetrialQueue.cpp/725:Response received for req. GET-AuthenticatedUserGetRequest(0x1587e9f8): E_ConnectionError (E2-2-1) (RemoteNetworkTemporaryError); Done with req.; Stopping resend timer
    2015-04-28 12:38:15.499 Lync[570:354c29dc] INFO UI CMAlertViewController.mm/89:ObservableListItem Removed event received
    2015-04-28 12:38:15.499 Lync[570:354c29dc] INFO UI CMAlertViewController.mm/93:showalert is 1
    2015-04-28 12:38:15.500 Lync[570:354c29dc] INFO UI CMConversationCommon.mm/43:not signed in
    2015-04-28 12:38:15.500 Lync[570:354c29dc] INFO UI CMConversationCommon.mm/43:not signed in
    2015-04-28 12:38:15.500 Lync[570:354c29dc] INFO UI CMConversationCommon.mm/43:not signed in
    2015-04-28 12:38:15.500 Lync[570:354c29dc] INFO UI CMConversationCommon.mm/43:not signed in
    2015-04-28 12:38:15.500 Lync[570:354c29dc] INFO UI CMConversationCommon.mm/43:not signed in
    2015-04-28 12:38:15.500 Lync[570:354c29dc] INFO UI CMNotificationManager.mm/697:desired view is alert, size 1
    2015-04-28 12:38:15.500 Lync[570:354c29dc] INFO UI CMNotificationManager.mm/710:desired view is same as the current view
    2015-04-28 12:38:15.500 Lync[570:354c29dc] INFO UI CMNotificationManager.mm/472:reposition floating views
    2015-04-28 12:38:15.501 Lync[570:354c29dc] INFO UI CMAlertViewController.mm/100:showalert is 1
    2015-04-28 12:38:15.501 Lync[570:354c29dc] INFO UI CMAlertViewController.mm/104:showalert is 0
    2015-04-28 12:38:15.501 Lync[570:354c29dc] INFO UI CMUIUtil.mm/387:Mapping error code = 0x22020001, context = , type = 201
    2015-04-28 12:38:15.501 Lync[570:354c29dc] INFO UI CMUIUtil.mm/1691:Mapped error message is 'Er kan geen verbinding met de server worden gemaakt. Controleer de netwerkverbinding en het serveradres en probeer het opnieuw. 
    2015-04-28 12:38:15.501 Lync[570:354c29dc] INFO UI CMAlertViewController.mm/83:ObservableListItem Added event received
    2015-04-28 12:38:15.501 Lync[570:354c29dc] INFO UI CMAlertViewController.mm/93:showalert is 1
    2015-04-28 12:38:15.501 Lync[570:354c29dc] INFO UI CMConversationCommon.mm/43:not signed in
    2015-04-28 12:38:15.502 Lync[570:354c29dc] INFO UI CMConversationCommon.mm/43:not signed in
    2015-04-28 12:38:15.502 Lync[570:354c29dc] INFO UI CMConversationCommon.mm/43:not signed in
    2015-04-28 12:38:15.502 Lync[570:354c29dc] INFO UI CMConversationCommon.mm/43:not signed in
    2015-04-28 12:38:15.502 Lync[570:354c29dc] INFO UI CMConversationCommon.mm/43:not signed in
    2015-04-28 12:38:15.502 Lync[570:354c29dc] INFO UI CMNotificationManager.mm/697:desired view is alert, size 1
    2015-04-28 12:38:15.502 Lync[570:354c29dc] INFO UI CMNotificationManager.mm/710:desired view is same as the current view
    2015-04-28 12:38:15.502 Lync[570:354c29dc] INFO UI CMNotificationManager.mm/472:reposition floating views
    2015-04-28 12:38:15.502 Lync[570:354c29dc] INFO UI CMAlertViewController.mm/100:showalert is 1
    2015-04-28 12:38:15.502 Lync[570:354c29dc] INFO UI CMAlertViewController.mm/104:showalert is 0
    2015-04-28 12:38:15.502 Lync[570:354c29dc] INFO UI CMUIUtil.mm/387:Mapping error code = 0x22020001, context = , type = 201
    2015-04-28 12:38:15.502 Lync[570:354c29dc] INFO UI CMUIUtil.mm/1691:Mapped error message is 'Er kan geen verbinding met de server worden gemaakt. Controleer de netwerkverbinding en het serveradres en probeer het opnieuw. 
    2015-04-28 12:38:16.074 Lync[570:354c29dc] INFO APPLICATION CAlertReporter.cpp/131:Clearing all(1) alerts
    2015-04-28 12:38:16.075 Lync[570:354c29dc] INFO APPLICATION CUcwaAppSession.cpp/496:Called signOut() in state 1
    2015-04-28 12:38:16.075 Lync[570:354c29dc] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 2, Type 300, cleared 0 alerts
    2015-04-28 12:38:16.075 Lync[570:354c29dc] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 2, Type 301, cleared 0 alerts
    2015-04-28 12:38:16.076 Lync[570:354c29dc] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 2, Type 302, cleared 0 alerts
    2015-04-28 12:38:16.076 Lync[570:354c29dc] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/566:Timer cancelled. OnResume = 0
    2015-04-28 12:38:16.077 Lync[570:354c29dc] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 0 alerts
    2015-04-28 12:38:16.077 Lync[570:354c29dc] INFO APPLICATION CUcwaAppSession.cpp/983:CUcwaAppSession canceling all requests
    2015-04-28 12:38:16.077 Lync[570:354c29dc] INFO APPLICATION CUcwaAppSession.cpp/1006:CUcwaAppSession::setNewActualState() state=0
    2015-04-28 12:38:16.078 Lync[570:536c000] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component UcwaAutoDiscoverySession on sign-out.
    2015-04-28 12:38:16.078 Lync[570:354c29dc] INFO APPLICATION CCertificateProvisioningService.cpp/544:Clearing certificate from transport: 06bb090d-acd1-4f23-9376-7ae8cf7a3d37
    2015-04-28 12:38:16.079 Lync[570:55d6000] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component MetaDataManager on sign-out.
    2015-04-28 12:38:16.079 Lync[570:536c000] INFO UTILITIES CHttpStreamPool.cpp/599:Releasing stream 0x145b3350.
    2015-04-28 12:38:16.080 Lync[570:354c29dc] INFO UTILITIES CiOsAppStateQuery.hxx/264:Clearing keep-alive timer callback
    2015-04-28 12:38:16.080 Lync[570:536c000] INFO UTILITIES CHttpStreamPool.cpp/599:Releasing stream 0x145eb5c0.
    2015-04-28 12:38:16.083 Lync[570:354c29dc] INFO APPLICATION CCertificateProvisioningService.cpp/544:Clearing certificate from transport: 06bb090d-acd1-4f23-9376-7ae8cf7a3d37
    2015-04-28 12:38:16.084 Lync[570:354c29dc] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/566:Timer cancelled. OnResume = 0
    2015-04-28 12:38:16.085 Lync[570:354c29dc] INFO APPLICATION CCertificateProvisioningService.cpp/544:Clearing certificate from transport: 06bb090d-acd1-4f23-9376-7ae8cf7a3d37
    2015-04-28 12:38:16.086 Lync[570:354c29dc] PERFORMANCE TESTPERF CMPerfTrace.mm/190:PerfBegin|50|Time=2015-04-28 12:38:16.085|MemoryUsage=33824768|UsedTick=1138390.000000|TotalTick=7197292.000000|BatteryLevel=0.970000|WifiSent=563038920|WifiReceived=402323880|WwanSent=198126319|WwanReceived=79539478
    2015-04-28 12:38:16.090 Lync[570:354c29dc] INFO APPLICATION CApplication.cpp/971:CApplication::serialize() called
    2015-04-28 12:38:16.132 Lync[570:354c29dc] PERFORMANCE TESTPERF CMPerfTrace.mm/206:PerfEnd|50|Time=2015-04-28 12:38:16.131|MemoryUsage=33824768|UsedTick=1138394.000000|TotalTick=7197301.000000|BatteryLevel=0.970000|WifiSent=563039118|WifiReceived=402323946|WwanSent=198126319|WwanReceived=79539478
    2015-04-28 12:38:16.136 Lync[570:354c29dc] INFO APPLICATION CBasePersistableEntity.cpp/179:Storing 2 out-of-sync Object Models took 15ms
    2015-04-28 12:38:16.137 Lync[570:354c29dc] INFO APPLICATION CPresenceSubscription.cpp/792:Removed 0 success records, current size is 0
    2015-04-28 12:38:16.137 Lync[570:354c29dc] INFO UI CMUIUtil.mm/2456:applicationOm->signOut() successfully.
    2015-04-28 12:38:16.139 Lync[570:354c29dc] INFO UI CMAlertViewController.mm/89:ObservableListItem Removed event received
    2015-04-28 12:38:16.139 Lync[570:354c29dc] INFO UI CMAlertViewController.mm/93:showalert is 1
    2015-04-28 12:38:16.139 Lync[570:354c29dc] INFO UI CMConversationCommon.mm/43:not signed in
    2015-04-28 12:38:16.140 Lync[570:354c29dc] INFO UI CMConversationCommon.mm/43:not signed in
    2015-04-28 12:38:16.140 Lync[570:354c29dc] INFO UI CMConversationCommon.mm/43:not signed in
    2015-04-28 12:38:16.140 Lync[570:354c29dc] INFO UI CMConversationCommon.mm/43:not signed in
    2015-04-28 12:38:16.140 Lync[570:354c29dc] INFO UI CMConversationCommon.mm/43:not signed in
    2015-04-28 12:38:16.141 Lync[570:354c29dc] INFO UI CMNotificationManager.mm/728:removing the current view
    2015-04-28 12:38:16.142 Lync[570:354c29dc] INFO UI CMAudioUtil.mm/327:stopSound
    2015-04-28 12:38:16.143 Lync[570:354c29dc] INFO UI CMAudioUtil.mm/327:stopSound
    2015-04-28 12:38:16.143 Lync[570:354c29dc] INFO UI CMAudioUtil.mm/327:stopSound
    2015-04-28 12:38:16.143 Lync[570:354c29dc] INFO UI CMAudioVideoToastViewController.mm/874:Cancelling local notification
    2015-04-28 12:38:16.145 Lync[570:354c29dc] INFO UI CMAudioUtil.mm/327:stopSound
    2015-04-28 12:38:16.145 Lync[570:354c29dc] INFO UI CMAudioUtil.mm/327:stopSound
    2015-04-28 12:38:16.146 Lync[570:354c29dc] INFO UI CMAudioUtil.mm/327:stopSound
    2015-04-28 12:38:16.146 Lync[570:354c29dc] INFO UI CMAudioUtil.mm/327:stopSound
    2015-04-28 12:38:16.146 Lync[570:354c29dc] INFO UI CMAudioUtil.mm/327:stopSound
    2015-04-28 12:38:16.146 Lync[570:354c29dc] INFO UI CMActiveCallIndicatorViewController.mm/420:remove listener on datasource
    2015-04-28 12:38:16.147 Lync[570:354c29dc] INFO UI CMViewControllerBase.mm/307:MEMORY TRACKING 0x15896d00 CLEANUP CMSigningInViewController
    2015-04-28 12:38:16.147 Lync[570:354c29dc] INFO UI CMUIManager.mm/957:UpdateViews
    2015-04-28 12:38:16.148 Lync[570:354c29dc] INFO UI CMUIManager.mm/1025:ActualState = IsSignedOut DesiredState = BeSignedOut DataAvailable = 0 Showing UI = CredentialTableViewController
    2015-04-28 12:38:16.149 Lync[570:354c29dc] INFO UI CMTableViewControllerBase.mm/307:MEMORY TRACKING 0x149d1000 CREATED CMCredentialsTableViewController
    2015-04-28 12:38:16.158 Lync[570:354c29dc] INFO UI CMSettingsManager.mm/231:CMFirstViewController SETTINGS_LYNCFIRSTRUN_APPLICATION 1
    2015-04-28 12:38:16.158 Lync[570:354c29dc] INFO UI CMConversationCommon.mm/43:not signed in
    2015-04-28 12:38:16.158 Lync[570:354c29dc] INFO UI CMConversationCommon.mm/43:not signed in
    2015-04-28 12:38:16.158 Lync[570:354c29dc] INFO UI CMConversationCommon.mm/43:not signed in
    2015-04-28 12:38:16.158 Lync[570:354c29dc] INFO UI CMConversationCommon.mm/43:not signed in
    2015-04-28 12:38:16.158 Lync[570:354c29dc] INFO UI CMConversationCommon.mm/43:not signed in
    2015-04-28 12:38:16.195 Lync[570:354c29dc] INFO UI CMConversationCommon.mm/43:not signed in
    2015-04-28 12:38:16.195 Lync[570:354c29dc] INFO UI CMConversationCommon.mm/43:not signed in
    2015-04-28 12:38:16.196 Lync[570:354c29dc] INFO UI CMConversationCommon.mm/43:not signed in
    2015-04-28 12:38:16.196 Lync[570:354c29dc] INFO UI CMConversationCommon.mm/43:not signed in
    2015-04-28 12:38:16.196 Lync[570:354c29dc] INFO UI CMConversationCommon.mm/43:not signed in
    2015-04-28 12:38:16.199 Lync[570:354c29dc] INFO UI CMViewControllerBase.mm/312:MEMORY TRACKING 0x15896d00 DEALLOC CMSigningInViewController
    2015-04-28 12:38:19.213 Lync[570:354c29dc] INFO UI CMTableViewControllerBase.mm/307:MEMORY TRACKING 0x1468f800 CREATED CMLoggingViewController
    2015-04-28 12:38:19.857 Lync[570:354c29dc] INFO UI CMConversationCommon.mm/43:not signed in
    2015-04-28 12:38:19.857 Lync[570:354c29dc] INFO UI CMConversationCommon.mm/43:not signed in
    2015-04-28 12:38:19.858 Lync[570:354c29dc] INFO UI CMConversationCommon.mm/43:not signed in
    2015-04-28 12:38:19.858 Lync[570:354c29dc] INFO UI CMConversationCommon.mm/43:not signed in
    2015-04-28 12:38:19.858 Lync[570:354c29dc] INFO UI CMConversationCommon.mm/43:not signed in
    2015-04-28 12:38:20.325 Lync[570:213007]  is not a valid email address.


    • Edited by ArnevdH Tuesday, April 28, 2015 2:02 PM
    Tuesday, April 28, 2015 10:45 AM
  • The E2-2 errors usually refer to a connectivity issue.  The client can't get the server information from LyncDiscover.


    Sunday, May 3, 2015 8:53 AM
  • any ideas on ow to troubleshoot this ?

    Wednesday, May 20, 2015 8:27 AM
  • Same problem for me!!

    Any Update !!?

    Tuesday, September 22, 2015 11:05 AM