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XSLT tag not working RRS feed

  • Question

  • Hi all,

    I have my xslt script which gets the content of the xml formatted email and copies it into the Incident description field. The email content is as below:

    <INCIDENT>
    <DESCRIPTION>
    First Name: Paul
    Last Name: Luis
    Email Address: paul.l@yahoo.com
    Contact Number: 0123456789
    How can we help you: Testing  </DESCRIPTION>
    </INCIDENT>


    The issue I am having here is that all the text after the email address is cut and not being displayed in the incident description field as below:

    Expected Results:
    First Name: Paul
    Last Name: Bonthuys
    Email Address: paul.b@yahoo.com
    Contact Number: 0123456789
    How can we help you: Testing  


    Actual Results:
    First Name: Paul
    Last Name: Bonthuys
    Email Address: paul.b@yahoo.com

    Of course I have the option of moving the email address to the end of the Description tag, but I will like to keep the sequence of how the information is displayed i.e. First Name, Last Name, Email Address, Contact Number. I am suspecting that the email address hyperlink is causing the text after it to be cut and not being displayed.


    Anyone has an idea of how I could strip the hyperlink in the email address so that some texts are not cut? 


    TIA.

    Thursday, April 19, 2018 12:49 PM