Hi all,
I have my xslt script which gets the content of the xml formatted email and copies it into the Incident description field. The email content is as below:
<INCIDENT>
<DESCRIPTION>
First Name: Paul
Last Name: Luis
Email Address: paul.l@yahoo.com
Contact Number: 0123456789
How can we help you: Testing </DESCRIPTION>
</INCIDENT>
The issue I am having here is that all the text after the email address is cut and not being displayed in the incident description field as below:
Expected Results:
First Name: Paul
Last Name: Bonthuys
Email Address: paul.b@yahoo.com
Contact Number: 0123456789
How can we help you: Testing
Actual Results:
First Name: Paul
Last Name: Bonthuys
Email Address: paul.b@yahoo.com
Of course I have the option of moving the email address to the end of the Description tag, but I will like to keep the sequence of how the information is displayed i.e. First Name, Last Name, Email Address, Contact Number. I am suspecting that the email address
hyperlink is causing the text after it to be cut and not being displayed.
Anyone has an idea of how I could strip the hyperlink in the email address so that some texts are not cut?
TIA.
