Hi,
This error message is stating that something has altered the area of the hard drive (HDD) that contains the information used to boot your computer. There
are several reasons that this could happen but if you didn’t install any new software or any new hardware devices there are two possibilities we need to be concerned about: hardware issue with your HDD or virus/malware.
You may take the following steps to test this issue:
1. Boot the system using the “Last known good configuration”:
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1. Turn on your machine
2. Immediately begin tapping the F8 key repeatedly (If you get to the Windows startup screen start over)
3. When the Startup Options menu comes up select “Last known good configuration”
4. Let the computer attempt to boot into Windows
If this successfully gets you booted into Vista you should be ok. Your system will function as it did before. If this does not get you booted into Vista
normally we can try running the System File Scanner.
2. System File Scanner
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1. Turn on your machine
2. Immediately begin tapping the F8 key repeatedly (If you get to the Windows startup screen start over)
3. When the Startup Options menu comes up select “Safe Mode with Command Prompt”
4. At the command prompt type this command sfc /scannow
5. Then press enter
This utility will look for damaged or missing system files and attempt to correct the problem. When it finishes, it will tell you the results (example:
SFC found and fixed problems). Restart your system normally. If you boot successfully into Vista, the problem should be solved. Let us know if either of these steps solve the problem.
More information:
Vista won't start, repair or now
install!! Error code: 0xC00000005
Regards,
Sabrina
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