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Sharepoint online 2013, login.js javascript errors when opening documents RRS feed

  • Question

  • Hi,

    We're using sharepoint 2013 online in a corporate environment with internet explorer 8.

    In general things are working OK; however every time when a user tries to open a document following login box and javascript error appear (both excel and word show same behaviour).

    Note that the users are already signed in on the sharepoint site when this error appears (they just click on edit document). Clicking the javascript error away does unfortunately always result in the document opening. Any help would be appreciated!

    Wednesday, December 4, 2013 8:07 AM

Answers

  • Hi Rob,

    We too get this error since 4-5 weeks.

    So instead of testing Microsoft web design changes against all IE browsers out there you disable javascript script errors? Interesting approach. I agree that script errors are of no interest to users (although a yellow alert icon or errors occurred in browser status bars are not the best confidence giving experiences either).

    Please follow advice to have your web designs tested against all browsers out there. I'm sure you do so, but this one must have slipped through...


    kind regards, Carry Megens

    open any page in another browser.... view its developer console for a listing of errors and warnings that it encountered.

    if(error){continue;}

    try{error}catch(e){continue;}

    web browsers are not compilers.... they gracefully recover from programmer syntax errors.

    handled errors on that site are redirected to

    Sorry, that didn't work                
    This doesn't look like a valid user ID. Make sure you typed the user ID assigned to you by your organization. It usually looks like someone@example.com or someone@example.onmicrosoft.com.
    Sign out                
    <input id="SupportInfo_Title_Collapsed" name="SupportInfo_Title" type="hidden" value="0" />
    Correlation ID:
    sea#498d41ae-b952-4a80-89ac-2c9e3c60d490                                
    Session ID:
                                    
    Error code:
    0

    we do not work for nor represent MS.... the MSFT forum moderators here do not manage the microsoftonline domains (it is probably contracted out to a third party anyway)...

    Please copy and paste the full error details to the support links at microsoftonline.com


    Rob^_^

    Wednesday, December 18, 2013 7:22 AM

All replies

  • Hi,

    Use GPO to enforce

    Internet Options>Advance tab, "Display notification about every script error" as unchecked.

    Microsoftonline.com is in the MS Compatibility view list... ensure your users have

    checked "Include updated website lists from Microsoft", and that microsoftonline.com is NOT in their compatibility view lists. You can use GPO to place user restrictions on these setup items.

    You may already have Microsoft.com in your trusted sites list... to access microsoftonline.com with your live account you will need to both add

    microsoftonline.com and *.live.com to your trusted sites list.

    post feedback about any scripting errors to the feedback links provided at microsoftonline.com (we do not have access to the portal).


    Rob^_^

    Thursday, December 5, 2013 1:08 AM
  • Hi Rob,

    We too get this error since 4-5 weeks.

    So instead of testing Microsoft web design changes against all IE browsers out there you disable javascript script errors? Interesting approach. I agree that script errors are of no interest to users (although a yellow alert icon or errors occurred in browser status bars are not the best confidence giving experiences either).

    Please follow advice to have your web designs tested against all browsers out there. I'm sure you do so, but this one must have slipped through...


    kind regards, Carry Megens

    Tuesday, December 17, 2013 12:00 PM
  • We too get this error since 4-5 weeks.

    In fact, the host name in the error message,  microsoftonline-p.com  is not in  IECompatData.xml.  Perhaps it needs to be added?  

    This is in there

        <domain docMode="EmulateIE10" versionVector="10" uaString="10">portal.microsoftonline.com</domain>

    Is microsoftonline-p.com supposed to be the same thing?

    What does Developer Tools, Emulation tab show you then?   Is it starting from  microsoftonline.com?  Then with the Microsoft compatibility list it would be IE10 emulation.



    Robert Aldwinckle
    ---

    Tuesday, December 17, 2013 5:42 PM
    Answerer
  • Hi Rob,

    We too get this error since 4-5 weeks.

    So instead of testing Microsoft web design changes against all IE browsers out there you disable javascript script errors? Interesting approach. I agree that script errors are of no interest to users (although a yellow alert icon or errors occurred in browser status bars are not the best confidence giving experiences either).

    Please follow advice to have your web designs tested against all browsers out there. I'm sure you do so, but this one must have slipped through...


    kind regards, Carry Megens

    open any page in another browser.... view its developer console for a listing of errors and warnings that it encountered.

    if(error){continue;}

    try{error}catch(e){continue;}

    web browsers are not compilers.... they gracefully recover from programmer syntax errors.

    handled errors on that site are redirected to

    Sorry, that didn't work                
    This doesn't look like a valid user ID. Make sure you typed the user ID assigned to you by your organization. It usually looks like someone@example.com or someone@example.onmicrosoft.com.
    Sign out                
    <input id="SupportInfo_Title_Collapsed" name="SupportInfo_Title" type="hidden" value="0" />
    Correlation ID:
    sea#498d41ae-b952-4a80-89ac-2c9e3c60d490                                
    Session ID:
                                    
    Error code:
    0

    we do not work for nor represent MS.... the MSFT forum moderators here do not manage the microsoftonline domains (it is probably contracted out to a third party anyway)...

    Please copy and paste the full error details to the support links at microsoftonline.com


    Rob^_^

    Wednesday, December 18, 2013 7:22 AM