Bit Locker recovery key

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  Hi Julio De Souza,

  If you're locked out of your PC, you'll need a BitLocker recovery key to sign back in. Please refer to the link below.

  https://support.microsoft.com/en-us/help/17133/windows-8-bitlocker-recovery-keys-frequently-asked-questions

  We could find your BitLocker recovery key by follow the steps in the link below.

  https://support.microsoft.com/en-us/instantanswers/566e0e4e-4ca7-4df2-88fb-aa71c00ea55e/find-my-bitlocker-recovery-key

  If we couldn’t find the recovery key, for your data security, I suggest that we’d better connect local data recovery center for help.

  Hope it will be helpful to you

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  • Proposed as answer by Carl FanMicrosoft contingent staff Tuesday, August 16, 2016 10:26 AM
  • Marked as answer by Teemo TangMicrosoft contingent staff Friday, August 19, 2016 10:10 AM

  Monday, August 8, 2016 9:58 AM
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  Hi Julio De Souza,

  Haven't received your message a few days, was your issue resolved? Because the case may be closed few days later.
  If you feel the suggestion could be helpful to you, please "mark it as answer" to help other community members who have same questions and find the helpful reply quickly.
  If no, please feel free to post back and tell us the current situation in order to provide further help.
  Best regards,
  Carl Fan

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  Please remember to mark the replies as an answers if they help and unmark them if they provide no help.
  If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

  • Proposed as answer by Carl FanMicrosoft contingent staff Tuesday, August 16, 2016 10:26 AM
  • Unproposed as answer by Carl FanMicrosoft contingent staff Tuesday, August 16, 2016 10:26 AM

  Tuesday, August 16, 2016 10:25 AM