Trying to upgrade from 7 to 10 RRS feed

  • Question

  • I purchased an upgrade from Windows 7 Premium to Windows 10, but when install tries a message appears saying that I must upgrade to a newer browser because some features of the installation are required. But my Explorer is up to date, Explorer 11, with auto updates. Now the link I HAVE FOR DOWNLOADING AND INSTALLING WILL NOT WORK. I started a chat with MS and when I tried to download permission to access my computer with the tech, the download causes the browser to open and discontinue the chat. Another message appears telling me I need to upgrade the browser. Help?
    Thursday, September 27, 2018 2:57 PM