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Scheduling call forward on response groups RRS feed

  • Question

  • Hi,

    is it possible to set shedules for call forwards in response group.

    we have a requirement that some offices would want some days calls to be forwarded to different offices and we used to create a custom schedule accordingly on the current PBX and it works.

    does Skype for business have any alternative for this need please ?


    www.zachsys.com

    Monday, June 19, 2017 9:07 AM

All replies

  • Hi P_zachsys,

    Based on my research, for response group, there is no option in SFB server or client side to set schedules for response group call forwarding. I couldn’t find a work around for it.

    Regarding this issue, you could post in Lync SDK forum, there are more experts will help you develop it
    https://social.msdn.microsoft.com/Forums/en-US/home?category=SfB

    Moreover, you could also provide feedback with link below, we will collect all your information and improve our product, thanks for your understanding and support.
    https://www.skypefeedback.com/


    Regards,

    Alice Wang


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    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, June 20, 2017 3:20 AM
  • Thanks for the response Alice, 

    I have asked this on sdk:

    https://social.msdn.microsoft.com/Forums/en-US/ff297181-b7a0-45ad-98e4-6245c840850b/scheduling-call-forward-for-response-groups?forum=SkypeWebSDK

    Also have posted it in https://www.skypefeedback.com/

    https://www.skypefeedback.com/forums/299913-generally-available/suggestions/19663681-scheduling-call-forward-on-response-groups


    www.zachsys.com

    Tuesday, June 20, 2017 8:40 AM