Windows update error 80070002 RRS feed

  • Question

  • I have two machines getting a Windows update error 80070002.  Clearing the software distribution folder does not fix these machines. - Windows 7 x64
    Monday, March 2, 2015 2:53 PM


All replies

  • RD - Is the Windows Update Service running? Have you tried stopping and starting it again?

    Have you tried the following items on these systems:

    You may need to narrow it down to a specific update that failed, uninstall that update, and reinstall it. You can find failed updates by going to control panel > All control Panel Items > Windows Update > Select on the left hand column View Update History > Find the failed update.

    Make sure the failed update hasn't been superseded by another update. Uninstall, then reinstall the update.

    Entrepreneur, Strategic Technical Advisor, and Sr. Consulting Engineer - Strategic Services and Solutions Check out my book - Powershell 3.0 - WMI: | Mastering PowerShell Coming in April 2015!

    Monday, March 2, 2015 3:45 PM
  • Hi,

    Besides that, you also could run this "Fix it" tool to fix this issue:

    Windows Update error "0x80070002" or "0x80070003"

    Karen Hu
    TechNet Community Support

    Tuesday, March 3, 2015 9:06 AM
  • Completely resetting windows update components seemed to do the trick.
    • Marked as answer by RDWilderman Friday, March 6, 2015 3:50 PM
    Tuesday, March 3, 2015 4:11 PM
  • Hi,

    Just confirm if your issue was resolved.

    If no, please tell us the current situation in order to provide the further help.

    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact

    Friday, March 6, 2015 9:16 AM
  • Yes, the issue was resolved on this machine by resetting the windows update components
    Friday, March 6, 2015 3:50 PM