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Thin Client HP T510 printer issues RRS feed

  • Question

  • So we have some thin clients. We have a default local printer installed for the administrator that "comes over" on the default "User" profile (which is great, that is what needs to happen) When we try to install a network printer:

    1. We disable the write filter
    2. We disable user security
    3. We install the network printer under the User profile
    4. We are prompted for domain admin credentials.
    5. We enter the credentials and successfully install/test the printer
    6. We reboot and let the User login (automatic)
    7. The printer is there, but it says "access denied, unable to connect" 

    Key notes:

    1. These thin clients MUST have the printers installed locally
    2. These thin clients are not on the domain, they are set to the default WORKGROUP
    3. OS = MS Windows Embeded Standard 2009

    This seems like it should be easy to get working, but I cannot seem to find a solution and I have been working on this for over a week now. Thanks in advance.

    Monday, July 14, 2014 8:22 PM

Answers

  • Solution:

    Put printer driver software on thumb drive and install locally via the setup.exe.  Do not use the software built into windows, for some reson it has an issue with grabbing the drivers from the nework.  Running the driver software setup file locally worked like a champ.

    • Marked as answer by sb6429 Thursday, July 17, 2014 6:28 PM
    Thursday, July 17, 2014 6:28 PM

All replies

  • This forum is for POSReady, but you already posted to the correct forum. Just in case:

    WES2009 is a componentized version of Windows XP. HP built the WES2009 image and they may have left out a few components needed to support the driver. You should check with HP first to see what they have to offer for updating the image


    www.annabooks.com / www.seanliming.com / Book Author - Pro Guide to WE8S, Pro Guide to WES 7, Pro Guide to POS for .NET

    Tuesday, July 15, 2014 2:10 AM
  • Solution:

    Put printer driver software on thumb drive and install locally via the setup.exe.  Do not use the software built into windows, for some reson it has an issue with grabbing the drivers from the nework.  Running the driver software setup file locally worked like a champ.

    • Marked as answer by sb6429 Thursday, July 17, 2014 6:28 PM
    Thursday, July 17, 2014 6:28 PM