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Using PSTN calling feature from Canada if we create Office 365 tenant in the US region RRS feed

  • Question

  • We are located in Toronto and would like to use PSTN calling feature.

    Would it be possible to use it if we create a new Office 365 tenant in the US region?

    I would greatly appreciate any advice.


    Denis

    Monday, July 24, 2017 2:39 AM

Answers

  • I don't see why not. A couple of things to note however:

    1. Your data is stored in the US and can't be changed after creation of the tenant 
    2. Any calls back to Canada would be classed as "international" (600 international minutes/month)
    https://support.office.com/en-us/article/Countries-and-regions-that-are-supported-for-Skype-for-Business-Online-PSTN-Services-6ba72f37-d303-4795-aa8f-7e1845078ed7


    Monday, July 24, 2017 4:17 AM

All replies

  • I don't see why not. A couple of things to note however:

    1. Your data is stored in the US and can't be changed after creation of the tenant 
    2. Any calls back to Canada would be classed as "international" (600 international minutes/month)
    https://support.office.com/en-us/article/Countries-and-regions-that-are-supported-for-Skype-for-Business-Online-PSTN-Services-6ba72f37-d303-4795-aa8f-7e1845078ed7


    Monday, July 24, 2017 4:17 AM
  • Hi Zeg00s,

    Agree with Dylan.

    As a supplement, if your region is not supported for PSTN calling, you could set up cloud connector edition, after you configure this, you could use PSTN service of your SFB on premise server, the following document is for your reference
    https://technet.microsoft.com/en-us/library/mt605227.aspx

    Hope this reply is helpful to you.


    Regards,

    Alice Wang


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    • Proposed as answer by DBSWDK Tuesday, July 25, 2017 3:24 AM
    Tuesday, July 25, 2017 1:53 AM