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WSUS 2012 RRS feed

  • Question

  • Hi,

    I am getting below error on my wsus server 2012.

    The server is failing to download some updates.(10032)

    and some time.

    Content file download failed.

    Reason: The server does not support the necessary HTTP protocol. Background Intelligent Transfer Service (BITS) requires that the server support the Range protocol header.

    Source File: /d/msdownload/update/software/secu/2015/08/windows6.1-kb3086255-x64_b7ce579bb27fb562fa8e2aa00c173c0ae0347459.cab 
    Destination File: c:\WSUS\WsusContent\59\B7CE579BB27FB562FA8E2AA00C173C0AE0347459.cab
    (364)

    Restarted the BITS service but no luck getting the same error again and again , i am not using any proxy server.

    Thanks in advance.

    Regards,

    Rahul

    Wednesday, January 27, 2016 9:32 PM

Answers

  • Hi Rahul_giri,

    Do you have a firewall in front of your WSUS server when download updates? This issue may related with firewall.

    You may check the following article to learn detailed information about this issue:

    https://support.microsoft.com/en-us/kb/922330

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Thursday, January 28, 2016 4:30 AM

All replies

  • Hi Rahul_giri,

    Do you have a firewall in front of your WSUS server when download updates? This issue may related with firewall.

    You may check the following article to learn detailed information about this issue:

    https://support.microsoft.com/en-us/kb/922330

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Thursday, January 28, 2016 4:30 AM
  • Thanks Anne,

    Yes i have Fortinet Fortigate firewall.Please share the steps for that firewall to enable HTTP Byte-Range request.

    Thanks in advance.

    Regards,

    Rahul Ranjan

    Thursday, January 28, 2016 4:16 PM
  • Hi Rahul_giri,

    Below is the detailed information about the firewall requirement for WSUS to download updates from internet. As for the specific step how to configure your firewall, it needs to contact with your firewall administrator.

    https://technet.microsoft.com/en-us/library/hh852346.aspx

    (Check 3.1.1 in the article)

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Monday, February 1, 2016 2:55 AM