No sound on my new laptop RRS feed

  • Question

  • My new computer (Acer Aspire Notebook w/Windows 10) was delivered Monday evening, & by Midnight Wednesday, I had no sound, even though it was working just fine Monday night & Tuesday afternoon.  I hover over the volume icon & it says that no audio output device is installed.  I'm not sure how it became uninstalled, as I didn't purposely do it, & I'm the only one with access to this computer.

    I've tried several times, in several different ways, to get my sound back, but I don't really know what I'm doing.  Someone said I need to uninstall Windows 10, but I don't know how to do that, either.  

    If you've had this same problem & were able to get it resolved, please help me.

    Thursday, March 23, 2017 10:15 PM


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