none
Fail to install MRO 3.4.1 RRS feed

  • Question

  • Hi there,

    Does any one encounter the failure to install MRO 3.4.1 with windows 10?

    SHW


    • Edited by shinhongwu Monday, September 18, 2017 3:41 AM
    Monday, September 18, 2017 3:40 AM

All replies

  • I have the same problems. MRO-3.4.1 not only fails to install on win 10 - but even worse it automatically deleted my previous version (3.4.0) sitting in another dir ?!? why did it even touch the prev version? no questions asked in install procedure.

    not sure if it helps but install fails with the following logs

    [16D4:21CC][2017-09-18T11:38:13]i001: Burn v3.10.1.2213, Windows v10.0 (Build 16251: Service Pack 0), path: C:\Users\David_Jankoski\Downloads\microsoft-r-open-3.4.1.exe
    [16D4:21CC][2017-09-18T11:38:13]i000: Initializing string variable 'InstallFolder' to value '[ProgramFiles64Folder]Microsoft\R Open\R-3.4.1'
    [16D4:21CC][2017-09-18T11:38:13]i009: Command Line: '-burn.unelevated BurnPipe.{187E49E1-795D-4E94-95C9-C8353B9BF1E8} {83065D13-96C7-4247-B10E-7060B5532BEB} 9256 /install /full'
    [16D4:21CC][2017-09-18T11:38:13]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\DAVID_~1\AppData\Local\Temp\Microsoft_R_Open_3.4.1_20170918113813.log'
    [16D4:21CC][2017-09-18T11:38:13]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\David_Jankoski\Downloads\microsoft-r-open-3.4.1.exe'
    [16D4:21CC][2017-09-18T11:38:13]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\David_Jankoski\Downloads\'
    [16D4:21CC][2017-09-18T11:38:13]i000: Setting string variable 'WixBundleManufacturer' to value 'Microsoft'
    [16D4:21CC][2017-09-18T11:38:13]i000: Loading managed bootstrapper application.
    [16D4:21CC][2017-09-18T11:38:13]i000: Creating BA thread to run asynchronously.
    [16D4:0B54][2017-09-18T11:38:13]i000: Entered RInstaller.dll
    [16D4:0B54][2017-09-18T11:38:13]i000: Setting string variable 'CacheFolder' to value 'C:\Users\David_Jankoski\AppData\Local\Temp\'
    [16D4:0B54][2017-09-18T11:38:13]i000: Setting string variable 'MediaFolder' to value 'C:\Users\David_Jankoski\AppData\Local\Temp\'
    [16D4:21CC][2017-09-18T11:38:13]i100: Detect begin, 3 packages
    [16D4:21CC][2017-09-18T11:38:13]i052: Condition 'VersionNT64' evaluates to true.
    [16D4:21CC][2017-09-18T11:38:13]i000: Setting numeric variable 'vc14x64Exists' to value 1
    [16D4:21CC][2017-09-18T11:38:13]i052: Condition 'VersionNT64' evaluates to true.
    [16D4:21CC][2017-09-18T11:38:13]i000: Setting version variable 'vc14x64Version' to value '14.0.24215.1'
    [16D4:21CC][2017-09-18T11:38:13]i000: Setting string variable 'NETFRAMEWORK40' to value '1'
    [16D4:21CC][2017-09-18T11:38:13]i103: Detected related package: {0D3E9E15-DE7A-300B-96F1-B4AF12B96488}, scope: PerMachine, version: 14.0.23026.0, language: 0 operation: MajorUpgrade
    [16D4:21CC][2017-09-18T11:38:13]i000: Package ROpen.msi Detected in State Present
    [16D4:21CC][2017-09-18T11:38:13]i000: Microsoft R Open
    [16D4:21CC][2017-09-18T11:38:13]i052: Condition 'NETFRAMEWORK40' evaluates to true.
    [16D4:21CC][2017-09-18T11:38:13]i000: Package NetFx40Web Detected in State Present
    [16D4:21CC][2017-09-18T11:38:13]i000: Package Not Available
    [16D4:21CC][2017-09-18T11:38:13]i052: Condition 'vc14x64Exists AND vc14x64Version >= v14.0.24215' evaluates to true.
    [16D4:21CC][2017-09-18T11:38:13]i000: Package VCRT_14.0.24215.0_1033.exe Detected in State Present
    [16D4:21CC][2017-09-18T11:38:13]i000: Visual C/C++ Runtime 2015
    [16D4:21CC][2017-09-18T11:38:13]i101: Detected package: ROpen.msi, state: Present, cached: Complete
    [16D4:21CC][2017-09-18T11:38:13]i104: Detected package: ROpen.msi, feature: ProductFeature, state: Local
    [16D4:21CC][2017-09-18T11:38:13]i104: Detected package: ROpen.msi, feature: MKL, state: Local
    [16D4:21CC][2017-09-18T11:38:13]i101: Detected package: NetFx40Web, state: Present, cached: None
    [16D4:21CC][2017-09-18T11:38:13]i101: Detected package: VCRT_14.0.24215.0_1033.exe, state: Present, cached: None
    [16D4:21CC][2017-09-18T11:38:13]i199: Detect complete, result: 0x0
    [16D4:0B54][2017-09-18T11:39:08]i000: Setting string variable 'InstallFolder' to value 'C:\Program Files\Microsoft\MRO-3.4.1'
    [16D4:21CC][2017-09-18T11:39:15]i200: Plan begin, 3 packages, action: Install
    [16D4:21CC][2017-09-18T11:39:15]i204: Plan 2 msi features for package: ROpen.msi
    [16D4:21CC][2017-09-18T11:39:15]i203: Planned feature: ProductFeature, state: Local, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None
    [16D4:21CC][2017-09-18T11:39:15]i203: Planned feature: MKL, state: Local, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None
    [16D4:21CC][2017-09-18T11:39:15]w321: Skipping dependency registration on package with no dependency providers: NetFx40Web
    [16D4:21CC][2017-09-18T11:39:15]w321: Skipping dependency registration on package with no dependency providers: VCRT_14.0.24215.0_1033.exe
    [16D4:21CC][2017-09-18T11:39:15]i201: Planned package: ROpen.msi, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register
    [16D4:21CC][2017-09-18T11:39:15]i201: Planned package: NetFx40Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [16D4:21CC][2017-09-18T11:39:15]i201: Planned package: VCRT_14.0.24215.0_1033.exe, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [16D4:21CC][2017-09-18T11:39:15]i299: Plan complete, result: 0x0
    [16D4:21CC][2017-09-18T11:39:15]i300: Apply begin
    [2428:2364][2017-09-18T11:39:15]i358: Pausing automatic updates.
    [2428:2364][2017-09-18T11:39:15]i359: Paused automatic updates.
    [2428:2364][2017-09-18T11:39:15]i360: Creating a system restore point.
    [2428:2364][2017-09-18T11:39:16]i361: Created a system restore point.
    [2428:2364][2017-09-18T11:39:16]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3367e690-baee-4c41-b249-acae9018ffb8}, resume: Active, restart initiated: No, disable resume: No
    [2428:2364][2017-09-18T11:39:16]i323: Registering package dependency provider: {8FE21486-5AEC-427F-B5F0-2942F2B2EED3}, version: 3.4.1.0, package: ROpen.msi
    [2428:2364][2017-09-18T11:39:16]i325: Registering dependency: {3367e690-baee-4c41-b249-acae9018ffb8} on package provider: {8FE21486-5AEC-427F-B5F0-2942F2B2EED3}, package: ROpen.msi
    [2428:2364][2017-09-18T11:39:16]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3367e690-baee-4c41-b249-acae9018ffb8}, resume: ARP, restart: None, disable resume: No
    [2428:2364][2017-09-18T11:39:16]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3367e690-baee-4c41-b249-acae9018ffb8}, resume: ARP, restart initiated: No, disable resume: No
    [16D4:21CC][2017-09-18T11:39:16]i399: Apply complete, result: 0x0, restart: None, ba requested restart:  No

    Monday, September 18, 2017 9:44 AM
  • Same here, folder 3.4.0 deleted. Disaster!
    Monday, September 18, 2017 12:35 PM
  • I have the same problem.


    Here the log:

    [08FC:5038][2017-10-19T14:26:47]i001: Burn v3.10.1.2213, Windows v10.0 (Build 14393: Service Pack 0), path: C:\Box Sync\Development\R_Development\microsoft-r-open-3.4.1.exe
    [08FC:5038][2017-10-19T14:26:47]i000: Initializing string variable 'InstallFolder' to value '[ProgramFiles64Folder]Microsoft\R Open\R-3.4.1'
    [08FC:5038][2017-10-19T14:26:47]i009: Command Line: '-burn.unelevated BurnPipe.{326D6C6B-FC15-4BE1-95E4-CFC3B96FB4BA} {EB358EEF-DB4F-41B5-892B-3752342E9A2A} 22452 /install /full'
    [08FC:5038][2017-10-19T14:26:47]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\gdlckass\AppData\Local\Temp\Microsoft_R_Open_3.4.1_20171019142647.log'
    [08FC:5038][2017-10-19T14:26:47]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Box Sync\Development\R_Development\microsoft-r-open-3.4.1.exe'
    [08FC:5038][2017-10-19T14:26:47]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Box Sync\Development\R_Development\'
    [08FC:5038][2017-10-19T14:26:47]i000: Setting string variable 'WixBundleName' to value 'Microsoft R Open 3.4.1'
    [08FC:5038][2017-10-19T14:26:47]i000: Setting string variable 'WixBundleManufacturer' to value 'Microsoft'
    [08FC:5038][2017-10-19T14:26:47]i000: Loading managed bootstrapper application.
    [08FC:5038][2017-10-19T14:26:47]i000: Creating BA thread to run asynchronously.
    [08FC:00D0][2017-10-19T14:26:47]i000: Entered RInstaller.dll
    [08FC:00D0][2017-10-19T14:26:47]i000: Setting string variable 'CacheFolder' to value 'C:\Users\gdlckass\AppData\Local\Temp\'
    [08FC:00D0][2017-10-19T14:26:47]i000: Setting string variable 'MediaFolder' to value 'C:\Users\gdlckass\AppData\Local\Temp\'
    [08FC:5038][2017-10-19T14:26:47]i100: Detect begin, 3 packages
    [08FC:5038][2017-10-19T14:26:47]i052: Condition 'VersionNT64' evaluates to true.
    [08FC:5038][2017-10-19T14:26:47]i000: Setting numeric variable 'vc14x64Exists' to value 1
    [08FC:5038][2017-10-19T14:26:47]i052: Condition 'VersionNT64' evaluates to true.
    [08FC:5038][2017-10-19T14:26:47]i000: Setting version variable 'vc14x64Version' to value '14.0.23026.0'
    [08FC:5038][2017-10-19T14:26:47]i000: Setting string variable 'NETFRAMEWORK40' to value '1'
    [08FC:5038][2017-10-19T14:26:47]i103: Detected related package: {0D3E9E15-DE7A-300B-96F1-B4AF12B96488}, scope: PerMachine, version: 14.0.23026.0, language: 0 operation: MajorUpgrade
    [08FC:5038][2017-10-19T14:26:47]i000: Package ROpen.msi Detected in State Absent
    [08FC:5038][2017-10-19T14:26:47]i000: Microsoft R Open
    [08FC:5038][2017-10-19T14:26:47]i052: Condition 'NETFRAMEWORK40' evaluates to true.
    [08FC:5038][2017-10-19T14:26:47]i000: Package NetFx40Web Detected in State Present
    [08FC:5038][2017-10-19T14:26:47]i000: Package Not Available
    [08FC:5038][2017-10-19T14:26:47]i052: Condition 'vc14x64Exists AND vc14x64Version >= v14.0.24215' evaluates to false.
    [08FC:5038][2017-10-19T14:26:47]i000: Package VCRT_14.0.24215.0_1033.exe Detected in State Absent
    [08FC:5038][2017-10-19T14:26:47]i000: Visual C/C++ Runtime 2015
    [08FC:5038][2017-10-19T14:26:47]i101: Detected package: ROpen.msi, state: Absent, cached: None
    [08FC:5038][2017-10-19T14:26:47]i104: Detected package: ROpen.msi, feature: ProductFeature, state: Absent
    [08FC:5038][2017-10-19T14:26:47]i104: Detected package: ROpen.msi, feature: MKL, state: Absent
    [08FC:5038][2017-10-19T14:26:47]i101: Detected package: NetFx40Web, state: Present, cached: None
    [08FC:5038][2017-10-19T14:26:47]i101: Detected package: VCRT_14.0.24215.0_1033.exe, state: Absent, cached: Complete
    [08FC:5038][2017-10-19T14:26:47]i199: Detect complete, result: 0x0
    [08FC:5038][2017-10-19T14:27:02]i200: Plan begin, 3 packages, action: Install
    [08FC:5038][2017-10-19T14:27:02]i204: Plan 2 msi features for package: ROpen.msi
    [08FC:5038][2017-10-19T14:27:02]i203: Planned feature: ProductFeature, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
    [08FC:5038][2017-10-19T14:27:02]i203: Planned feature: MKL, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
    [08FC:5038][2017-10-19T14:27:02]i000: Setting string variable 'WixBundleRollbackLog_ROpen.msi' to value 'C:\Users\gdlckass\AppData\Local\Temp\Microsoft_R_Open_3.4.1_20171019142647_000_ROpen.msi_rollback.log'
    [08FC:5038][2017-10-19T14:27:02]i000: Setting string variable 'WixBundleLog_ROpen.msi' to value 'C:\Users\gdlckass\AppData\Local\Temp\Microsoft_R_Open_3.4.1_20171019142647_000_ROpen.msi.log'
    [08FC:5038][2017-10-19T14:27:02]w321: Skipping dependency registration on package with no dependency providers: NetFx40Web
    [08FC:5038][2017-10-19T14:27:02]w321: Skipping dependency registration on package with no dependency providers: VCRT_14.0.24215.0_1033.exe
    [08FC:5038][2017-10-19T14:27:02]i000: Setting string variable 'WixBundleLog_VCRT_14.0.24215.0_1033.exe' to value 'C:\Users\gdlckass\AppData\Local\Temp\Microsoft_R_Open_3.4.1_20171019142647_001_VCRT_14.0.24215.0_1033.exe.log'
    [08FC:5038][2017-10-19T14:27:02]i201: Planned package: ROpen.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
    [08FC:5038][2017-10-19T14:27:02]i201: Planned package: NetFx40Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [08FC:5038][2017-10-19T14:27:02]i201: Planned package: VCRT_14.0.24215.0_1033.exe, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: No, uncache: No, dependency: None
    [08FC:5038][2017-10-19T14:27:02]i299: Plan complete, result: 0x0
    [08FC:5038][2017-10-19T14:27:02]i300: Apply begin
    [57B4:4860][2017-10-19T14:27:02]i358: Pausing automatic updates.
    [57B4:4860][2017-10-19T14:27:02]i359: Paused automatic updates.
    [57B4:4860][2017-10-19T14:27:02]i360: Creating a system restore point.
    [57B4:4860][2017-10-19T14:27:02]i362: System restore disabled, system restore point not created.
    [57B4:4860][2017-10-19T14:27:02]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{0d8a9b58-d62c-4859-8a17-0b08c743d632}, options: 0x7, disable resume: No
    [57B4:4860][2017-10-19T14:27:03]i000: Caching bundle from: 'C:\Users\gdlckass\AppData\Local\Temp\{0d8a9b58-d62c-4859-8a17-0b08c743d632}\.be\ROpenSetup.exe' to: 'C:\ProgramData\Package Cache\{0d8a9b58-d62c-4859-8a17-0b08c743d632}\ROpenSetup.exe'
    [57B4:4860][2017-10-19T14:27:03]i320: Registering bundle dependency provider: {0d8a9b58-d62c-4859-8a17-0b08c743d632}, version: 3.4.1.313
    [57B4:4860][2017-10-19T14:27:03]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{0d8a9b58-d62c-4859-8a17-0b08c743d632}, resume: Active, restart initiated: No, disable resume: No
    [57B4:5D20][2017-10-19T14:27:04]i305: Verified acquired payload: ROpen.msi at path: C:\ProgramData\Package Cache\.unverified\ROpen.msi, moving to: C:\ProgramData\Package Cache\{5315C31A-3CCE-4793-B9D9-7A707C4A7F1B}v3.4.1.0\ROpen.msi.
    [57B4:5D20][2017-10-19T14:27:04]i304: Verified existing payload: VCRT_14.0.24215.0_1033.exe at path: C:\ProgramData\Package Cache\10B1683EA3FF5F36F225769244BF7E7813D54AD0\VCRT_14.0.24215.0_1033.exe.
    [57B4:4860][2017-10-19T14:27:04]i323: Registering package dependency provider: {5315C31A-3CCE-4793-B9D9-7A707C4A7F1B}, version: 3.4.1.0, package: ROpen.msi
    [57B4:4860][2017-10-19T14:27:04]i301: Applying execute package: ROpen.msi, action: Install, path: C:\ProgramData\Package Cache\{5315C31A-3CCE-4793-B9D9-7A707C4A7F1B}v3.4.1.0\ROpen.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" INSTALLFOLDER="C:\Program Files\Microsoft\R Open\R-3.4.1" ADDLOCAL="ProductFeature,MKL"'
    [57B4:4860][2017-10-19T14:27:07]e000: Error 0x80070652: Failed to install MSI package.
    [57B4:4860][2017-10-19T14:27:07]e000: Error 0x80070652: Failed to execute MSI package.
    [08FC:5038][2017-10-19T14:27:07]e000: Error 0x80070652: Failed to configure per-machine MSI package.
    [08FC:5038][2017-10-19T14:27:07]i319: Applied execute package: ROpen.msi, result: 0x80070652, restart: None
    [08FC:5038][2017-10-19T14:27:07]e000: Error 0x80070652: Failed to execute MSI package.
    [57B4:4860][2017-10-19T14:27:07]i318: Skipped rollback of package: ROpen.msi, action: Uninstall, already: Absent
    [08FC:5038][2017-10-19T14:27:07]i319: Applied rollback package: ROpen.msi, result: 0x0, restart: None
    [57B4:4860][2017-10-19T14:27:07]i329: Removed package dependency provider: {5315C31A-3CCE-4793-B9D9-7A707C4A7F1B}, package: ROpen.msi
    [57B4:4860][2017-10-19T14:27:07]i351: Removing cached package: ROpen.msi, from path: C:\ProgramData\Package Cache\{5315C31A-3CCE-4793-B9D9-7A707C4A7F1B}v3.4.1.0\
    [57B4:4860][2017-10-19T14:27:07]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{0d8a9b58-d62c-4859-8a17-0b08c743d632}, resume: None, restart: None, disable resume: No
    [57B4:4860][2017-10-19T14:27:07]i330: Removed bundle dependency provider: {0d8a9b58-d62c-4859-8a17-0b08c743d632}
    [57B4:4860][2017-10-19T14:27:07]i352: Removing cached bundle: {0d8a9b58-d62c-4859-8a17-0b08c743d632}, from path: C:\ProgramData\Package Cache\{0d8a9b58-d62c-4859-8a17-0b08c743d632}\
    [57B4:4860][2017-10-19T14:27:07]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{0d8a9b58-d62c-4859-8a17-0b08c743d632}, resume: None, restart initiated: No, disable resume: No
    [08FC:5038][2017-10-19T14:27:07]i399: Apply complete, result: 0x80070652, restart: None, ba requested restart:  No

    Thursday, October 19, 2017 7:31 PM
  • Hello,

    I did some additional testing in other computer without previous R installed and the installation worked fine.

    It seems Microsoft R has a problem when there are previous R installations.

    Friday, October 20, 2017 2:44 PM
  • There was an issue with the initial release of MRO 3.4.1 for Windows that essentially confounded MRO 3.4.0 with MRO 3.4.1. That issue was fixed in a subsequent release--the version that is now on available on mran.microsoft.com/download--and this difficulty should not occur in subsequent releases.

    Cheers,

    Rich Calaway

    Microsoft R Open team

    Wednesday, October 25, 2017 6:16 PM
  • Hello,

    I just downloaded and tried the installation after your post and it failed again, here the log:

    [5A44:310C][2017-10-25T14:37:52]i001: Burn v3.10.1.2213, Windows v10.0 (Build 14393: Service Pack 0), path: C:\Users\gdlckass\Downloads\microsoft-r-open-3.4.1.exe
    [5A44:310C][2017-10-25T14:37:52]i000: Initializing string variable 'InstallFolder' to value '[ProgramFiles64Folder]Microsoft\R Open\R-3.4.1'
    [5A44:310C][2017-10-25T14:37:52]i009: Command Line: '-burn.unelevated BurnPipe.{13CAB598-7DDE-40CB-B0C8-4287EDEC98D7} {029AEC03-FC5C-4860-8EF4-959966490D0D} 2380'
    [5A44:310C][2017-10-25T14:37:52]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\gdlckass\AppData\Local\Temp\Microsoft_R_Open_3.4.1_20171025143752.log'
    [5A44:310C][2017-10-25T14:37:52]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\gdlckass\Downloads\microsoft-r-open-3.4.1.exe'
    [5A44:310C][2017-10-25T14:37:52]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\gdlckass\Downloads\'
    [5A44:310C][2017-10-25T14:37:52]i000: Setting string variable 'WixBundleName' to value 'Microsoft R Open 3.4.1'
    [5A44:310C][2017-10-25T14:37:52]i000: Setting string variable 'WixBundleManufacturer' to value 'Microsoft'
    [5A44:310C][2017-10-25T14:37:53]i000: Loading managed bootstrapper application.
    [5A44:310C][2017-10-25T14:37:53]i000: Creating BA thread to run asynchronously.
    [5A44:0754][2017-10-25T14:37:53]i000: Entered RInstaller.dll
    [5A44:0754][2017-10-25T14:37:53]i000: Setting string variable 'CacheFolder' to value 'C:\Users\gdlckass\AppData\Local\Temp\'
    [5A44:0754][2017-10-25T14:37:53]i000: Setting string variable 'MediaFolder' to value 'C:\Users\gdlckass\AppData\Local\Temp\'
    [5A44:310C][2017-10-25T14:37:53]i100: Detect begin, 3 packages
    [5A44:310C][2017-10-25T14:37:53]i052: Condition 'VersionNT64' evaluates to true.
    [5A44:310C][2017-10-25T14:37:53]i000: Setting numeric variable 'vc14x64Exists' to value 1
    [5A44:310C][2017-10-25T14:37:53]i052: Condition 'VersionNT64' evaluates to true.
    [5A44:310C][2017-10-25T14:37:53]i000: Setting version variable 'vc14x64Version' to value '14.0.23026.0'
    [5A44:310C][2017-10-25T14:37:53]i000: Setting string variable 'NETFRAMEWORK40' to value '1'
    [5A44:310C][2017-10-25T14:37:53]i103: Detected related package: {0D3E9E15-DE7A-300B-96F1-B4AF12B96488}, scope: PerMachine, version: 14.0.23026.0, language: 0 operation: MajorUpgrade
    [5A44:310C][2017-10-25T14:37:53]i000: Package ROpen.msi Detected in State Absent
    [5A44:310C][2017-10-25T14:37:53]i000: Microsoft R Open
    [5A44:310C][2017-10-25T14:37:53]i052: Condition 'NETFRAMEWORK40' evaluates to true.
    [5A44:310C][2017-10-25T14:37:53]i000: Package NetFx40Web Detected in State Present
    [5A44:310C][2017-10-25T14:37:53]i000: Package Not Available
    [5A44:310C][2017-10-25T14:37:53]i052: Condition 'vc14x64Exists AND vc14x64Version >= v14.0.24215' evaluates to false.
    [5A44:310C][2017-10-25T14:37:53]i000: Package VCRT_14.0.24215.0_1033.exe Detected in State Absent
    [5A44:310C][2017-10-25T14:37:53]i000: Visual C/C++ Runtime 2015
    [5A44:310C][2017-10-25T14:37:53]i101: Detected package: ROpen.msi, state: Absent, cached: None
    [5A44:310C][2017-10-25T14:37:53]i104: Detected package: ROpen.msi, feature: ProductFeature, state: Absent
    [5A44:310C][2017-10-25T14:37:53]i104: Detected package: ROpen.msi, feature: MKL, state: Absent
    [5A44:310C][2017-10-25T14:37:53]i101: Detected package: NetFx40Web, state: Present, cached: None
    [5A44:310C][2017-10-25T14:37:53]i101: Detected package: VCRT_14.0.24215.0_1033.exe, state: Absent, cached: Complete
    [5A44:310C][2017-10-25T14:37:53]i199: Detect complete, result: 0x0
    [5A44:310C][2017-10-25T14:38:11]i200: Plan begin, 3 packages, action: Install
    [5A44:310C][2017-10-25T14:38:11]i204: Plan 2 msi features for package: ROpen.msi
    [5A44:310C][2017-10-25T14:38:11]i203: Planned feature: ProductFeature, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
    [5A44:310C][2017-10-25T14:38:11]i203: Planned feature: MKL, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
    [5A44:310C][2017-10-25T14:38:11]i000: Setting string variable 'WixBundleRollbackLog_ROpen.msi' to value 'C:\Users\gdlckass\AppData\Local\Temp\Microsoft_R_Open_3.4.1_20171025143752_000_ROpen.msi_rollback.log'
    [5A44:310C][2017-10-25T14:38:11]i000: Setting string variable 'WixBundleLog_ROpen.msi' to value 'C:\Users\gdlckass\AppData\Local\Temp\Microsoft_R_Open_3.4.1_20171025143752_000_ROpen.msi.log'
    [5A44:310C][2017-10-25T14:38:11]w321: Skipping dependency registration on package with no dependency providers: NetFx40Web
    [5A44:310C][2017-10-25T14:38:11]w321: Skipping dependency registration on package with no dependency providers: VCRT_14.0.24215.0_1033.exe
    [5A44:310C][2017-10-25T14:38:11]i000: Setting string variable 'WixBundleLog_VCRT_14.0.24215.0_1033.exe' to value 'C:\Users\gdlckass\AppData\Local\Temp\Microsoft_R_Open_3.4.1_20171025143752_001_VCRT_14.0.24215.0_1033.exe.log'
    [5A44:310C][2017-10-25T14:38:11]i201: Planned package: ROpen.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
    [5A44:310C][2017-10-25T14:38:11]i201: Planned package: NetFx40Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [5A44:310C][2017-10-25T14:38:11]i201: Planned package: VCRT_14.0.24215.0_1033.exe, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: No, uncache: No, dependency: None
    [5A44:310C][2017-10-25T14:38:11]i299: Plan complete, result: 0x0
    [5A44:310C][2017-10-25T14:38:11]i300: Apply begin
    [094C:2638][2017-10-25T14:38:11]i358: Pausing automatic updates.
    [094C:2638][2017-10-25T14:38:11]i359: Paused automatic updates.
    [094C:2638][2017-10-25T14:38:11]i360: Creating a system restore point.
    [094C:2638][2017-10-25T14:38:11]i362: System restore disabled, system restore point not created.
    [094C:2638][2017-10-25T14:38:11]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{0d8a9b58-d62c-4859-8a17-0b08c743d632}, options: 0x7, disable resume: No
    [094C:2638][2017-10-25T14:38:11]i000: Caching bundle from: 'C:\Users\gdlckass\AppData\Local\Temp\{0d8a9b58-d62c-4859-8a17-0b08c743d632}\.be\ROpenSetup.exe' to: 'C:\ProgramData\Package Cache\{0d8a9b58-d62c-4859-8a17-0b08c743d632}\ROpenSetup.exe'
    [094C:2638][2017-10-25T14:38:11]i320: Registering bundle dependency provider: {0d8a9b58-d62c-4859-8a17-0b08c743d632}, version: 3.4.1.313
    [094C:2638][2017-10-25T14:38:11]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{0d8a9b58-d62c-4859-8a17-0b08c743d632}, resume: Active, restart initiated: No, disable resume: No
    [094C:0F2C][2017-10-25T14:38:12]i305: Verified acquired payload: ROpen.msi at path: C:\ProgramData\Package Cache\.unverified\ROpen.msi, moving to: C:\ProgramData\Package Cache\{5315C31A-3CCE-4793-B9D9-7A707C4A7F1B}v3.4.1.0\ROpen.msi.
    [094C:0F2C][2017-10-25T14:38:12]i304: Verified existing payload: VCRT_14.0.24215.0_1033.exe at path: C:\ProgramData\Package Cache\10B1683EA3FF5F36F225769244BF7E7813D54AD0\VCRT_14.0.24215.0_1033.exe.
    [094C:2638][2017-10-25T14:38:12]i323: Registering package dependency provider: {5315C31A-3CCE-4793-B9D9-7A707C4A7F1B}, version: 3.4.1.0, package: ROpen.msi
    [094C:2638][2017-10-25T14:38:12]i301: Applying execute package: ROpen.msi, action: Install, path: C:\ProgramData\Package Cache\{5315C31A-3CCE-4793-B9D9-7A707C4A7F1B}v3.4.1.0\ROpen.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" INSTALLFOLDER="C:\Program Files\Microsoft\R Open\R-3.4.1" ADDLOCAL="ProductFeature,MKL"'
    [094C:2638][2017-10-25T14:38:15]e000: Error 0x80070652: Failed to install MSI package.
    [094C:2638][2017-10-25T14:38:15]e000: Error 0x80070652: Failed to execute MSI package.
    [5A44:310C][2017-10-25T14:38:15]e000: Error 0x80070652: Failed to configure per-machine MSI package.
    [5A44:310C][2017-10-25T14:38:15]i319: Applied execute package: ROpen.msi, result: 0x80070652, restart: None
    [5A44:310C][2017-10-25T14:38:15]e000: Error 0x80070652: Failed to execute MSI package.
    [094C:2638][2017-10-25T14:38:15]i318: Skipped rollback of package: ROpen.msi, action: Uninstall, already: Absent
    [5A44:310C][2017-10-25T14:38:15]i319: Applied rollback package: ROpen.msi, result: 0x0, restart: None
    [094C:2638][2017-10-25T14:38:15]i329: Removed package dependency provider: {5315C31A-3CCE-4793-B9D9-7A707C4A7F1B}, package: ROpen.msi
    [094C:2638][2017-10-25T14:38:15]i351: Removing cached package: ROpen.msi, from path: C:\ProgramData\Package Cache\{5315C31A-3CCE-4793-B9D9-7A707C4A7F1B}v3.4.1.0\
    [094C:2638][2017-10-25T14:38:15]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{0d8a9b58-d62c-4859-8a17-0b08c743d632}, resume: None, restart: None, disable resume: No
    [094C:2638][2017-10-25T14:38:15]i330: Removed bundle dependency provider: {0d8a9b58-d62c-4859-8a17-0b08c743d632}
    [094C:2638][2017-10-25T14:38:15]i352: Removing cached bundle: {0d8a9b58-d62c-4859-8a17-0b08c743d632}, from path: C:\ProgramData\Package Cache\{0d8a9b58-d62c-4859-8a17-0b08c743d632}\
    [094C:2638][2017-10-25T14:38:15]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{0d8a9b58-d62c-4859-8a17-0b08c743d632}, resume: None, restart initiated: No, disable resume: No
    [5A44:310C][2017-10-25T14:38:15]i399: Apply complete, result: 0x80070652, restart: None, ba requested restart:  No

    Wednesday, October 25, 2017 7:42 PM
  • Thanks for the report...will look into it.

    Cheers,

    Rich Calaway

    Microsoft R Open team

    Wednesday, October 25, 2017 8:13 PM
  • Carlos and all--

    You can try running the installer again from a Command Prompt with the /cleanup flag; this should remove all the remaining MRO files and return you to a clean state (either specify a full path to the the exe file or run it from the directory to which you downloaded it):

    microsoft-r-open-3.4.1.exe /cleanup

    Or, you can now download and run the microsoft-r-open-3.4.2.exe; this should run cleanly even if you have not cleaned up your 3.4.1 attempted install.

    Cheers,

    Rich Calaway

    Microsoft R Open team

    Friday, October 27, 2017 9:58 PM