R2: Exchange 2007 Monitor OWA Connectivity External Monitor RRS feed

  • Question

  • If authentication for OWA is additionally protected with RSA (and this is the only way how to authenticate) how can I customize the OWA Connectivity External Monitor for Exchange 2007 to work? Currently I get the following error message as a result:

    The test was unable to log on to Outlook Web Access because of an authentication failure. URL: https://mobile.abc.test/owa/ Mailbox: TESTOEX001.cds.test User: CAS_94b032cc527c4fd3

    Thanks for any response.

    Monday, August 17, 2009 3:56 PM


All replies

  • The OWA Connectivity Local Monitor will, give you assurance that the Client Access Server is running and responding to Web Client requests.
    I'm not clear on how exactly RSA authentication works in connection with OWA.  

    The Exchange 2007 commandlet is test-owaconnectivity that Operations Manager is using.  I would look at running the test-owaconnectivity commandlet and see if you can figure out how to get it to work with the RSA security.   The MP uses the default user for the mailbox server, but you could try creating a new unitmonitor that called test-owaconnectivity and passed in MailboxCredential, which might successfully authenticate versus the RSA.
    Thanks, Steven ___________________________________________________________ This posting is provided "AS IS" with no warranties, and confers no rights. Use of included script samples are subject to the terms specified at http://www.microsoft.com/info/cpyright.htm
    Wednesday, August 19, 2009 5:21 PM
  • Hi Alex
    The test for OWA is to check that the OWA internal and external address are working.  The test is based upon you using a https cert for OWA authentication.  So you input something like  test owa internal address =server\owa external = https://companyname.com/owa    If your users get presented with a screen to enter an rsa code from a key fob there is no way for R2 to do this.

    You could just set up a web monitor to check if the site is ok and that is explained here

    Best wishes

    Monday, August 24, 2009 7:47 AM