none
IE7 will not open/load. HELP!! RRS feed

  • Question

  • For some reason or another IE7 quit working on my laptop.  When I click the icon (repeatedly)  nothing happens.  I did the reset IE settings thing and still nothing.  I just tried to uninstall and reinstall from the add/remove programs list.  I really need to be able to get online as this is my work computer.  My VPN still connects but that doesn't do me any good!!  I have Windows XP Pro SP3.  Thank you!!!!
    Tuesday, May 1, 2012 1:17 AM

Answers

All replies

  • UPDATE:  Somehow I got IE to actually open.  It tries to load the home page for about 1 min then closes.  I open it again and same thing only the second time I get an error message "SysFader: iexplorer.exe - Application Error.  The instruction at "0x7c917a68" referenced memory at "0x42f93678".  The rewquired data was not placed into memory because of an I/O error status of "0x0000185". 
    Tuesday, May 1, 2012 2:30 PM
  • Hi,

    According to your description, I suggest to follow this article to fix IE7:

    http://support.microsoft.com/kb/318378

    If the issue persists, you can also try to upgrade to IE 8 for test.

    Regards,

    Leo   Huang


    Leo Huang

    TechNet Community Support

    Wednesday, May 2, 2012 4:30 AM
    Moderator