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help me reback my window 7 to my laptop please !

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have someone use my labtop and i don't know what they're did, but after my labtop show about, i must to update about window 7 now, cause about window 7 i use now is copy and this copy of windows is not ginuine, how can i get this copy of windows away, cause my labtop have alriginal windows 7 come together when i buy this labtop, i really not good for computer also, please ! anybody can help me easy way to fixe this problem, i really don't know how can i do, thank you very much for everybody and for who's can help me that.

- kanokwan

Friday, August 12, 2011 7:22 AM

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Hi,

If the issue didn’t appear before, you can try to perform a system restore for test:

http://windows.microsoft.com/en-US/windows7/products/features/system-restore

Also please ask this question in Windows 7 Genuine Advantage Validation Issues forum. It's more professional and you will get more help.

Thanks for your understanding and cooperation!

Regards,

Leo Huang

Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
- Marked as answer by Leo Huang Friday, August 19, 2011 7:24 AM
Tuesday, August 16, 2011 7:59 AM