Hi,
Wait if you can afford the time or restart the computer when you can't to check the result.
If any issue occurs, run system restore and get back to previous stage.
Please collect the WindowsUpdate.log file
1. Click the "Start" Button, type "WindowsUpdate.log" (without the quotes) in the Search Bar and Press Enter. We will see a file named "WindowsUpdate.log"
2. Now click on the "File" menu and then click on the "Save As".
3. From the left panel, click "Desktop" and click the Save button.
The file will be saved to your Desktop.
You can upload the collected files to SkyDrive, and let me know the URL by replying this thread. For detailed steps on how to upload files with SkyDrive, please refer to:
http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
The above Windows Live ID is ONLY for collecting troubleshooting information. Please do NOT
send your questions to it. For any new questions, please post in the forums so that more MSFT, MVP and community members can help you.
Regards,
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