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BSOD after resume - BugcheckCode 159 RRS feed

  • Question

  • Hi All,

    I am having issues with my Win 8 machine. Having read through all the forums I believe that it could be related to a bad driver, however I am not able to decipher the minidump to work out which one is causing the trouble. Would anyone be able to take a look at my files and give me some advice as to what the root case is?

    Prior to loading Win 8 the PC was running perfectly well. The PC is set-up as a server, so it resumes about 10 times per day - so this issue is more than a little annoying :-)

    MiniDump File

    Thanks so much for any help you give,

    Jon

    - System
    - Provider
    [ Name] Microsoft-Windows-Kernel-Power
    [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
    EventID 41
    Version 3
    Level 1
    Task 63
    Opcode 0
    Keywords 0x8000000000000002
    - TimeCreated
    [ SystemTime] 2013-03-10T09:02:42.830883800Z
    EventRecordID 4413
    Correlation
    - Execution
    [ ProcessID] 4
    [ ThreadID] 8
    Channel System
    Computer GIZMO
    - Security
    [ UserID] S-1-5-18
    - EventData
    BugcheckCode 159
    BugcheckParameter1 0x3
    BugcheckParameter2 0xfffffa800639f4a0
    BugcheckParameter3 0xfffff803ac241920
    BugcheckParameter4 0xfffffa8008c02c70
    SleepInProgress 0
    PowerButtonTimestamp 0
    BootAppStatus 0

    PS - other things I have checked. RAM has been checked in full, I have also run a number of diagnostic apps to ensure that the hardware is working as it should.

    Sunday, March 10, 2013 10:28 AM

Answers

  • The driver that appears to be causing the crash is the arcsas.sys:

    BUCKET_ID:  0x9F_3_disk_IMAGE_arcsas.sys

    The arcsas.sys, which is dated Apr 2, 2012. appears to be an Adaptec raid controller driver.

    Can you update the arcsas.sys?:

    http://www.adaptec.com/en-us/downloads/

    • Marked as answer by jonwest1 Sunday, March 10, 2013 9:26 PM
    Sunday, March 10, 2013 5:01 PM

All replies

  • The driver that appears to be causing the crash is the arcsas.sys:

    BUCKET_ID:  0x9F_3_disk_IMAGE_arcsas.sys

    The arcsas.sys, which is dated Apr 2, 2012. appears to be an Adaptec raid controller driver.

    Can you update the arcsas.sys?:

    http://www.adaptec.com/en-us/downloads/

    • Marked as answer by jonwest1 Sunday, March 10, 2013 9:26 PM
    Sunday, March 10, 2013 5:01 PM
  • You are very kind to have run that analysis for me. I very much appreciate the time you have taken.

    I have installed the latest drivers and hopefully that will fix the issue. I will keep this thread open until I have fully tested the PC.

    Thanks again,

    Jon

    Sunday, March 10, 2013 9:26 PM
  • You're welcome, and good luck!
    Sunday, March 10, 2013 9:44 PM