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IOS App not prompting for fingerprint RRS feed

  • Question

  • For some reason my IOS Authenticator app started prompting me for a PIN instead of a fingerprint.  Do I need to remove and re-add the account to e-establish the fingerprint prompt?  
    Saturday, December 16, 2017 4:27 PM

All replies

  • Hi PDXhouse,

    Which version of your Microsoft authenticator app?

    Please install the latest version of Microsoft authenticator app, and re-add the account to it.

    Best regards,

    Jason


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    Monday, December 18, 2017 8:07 AM