Lync 2013 - Incoming call not working RRS feed

  • Question

  • Hello everybody,

    We encounter an issue with Windows Phones 8.1 (Nokia Lumia 635).

    Incoming calls on Lync 2013 are not working. They're notified in the missed calls, but it is not ringing.

    Outgoing calls are working fine.

    Is there a known issue? Or am I missing something in the configuration?

    Also good to know, that all other devices (Apple, Samsung...) are working fine.

    Thanks a lot in advance for some clues.

    Best regards


    Friday, March 20, 2015 11:03 AM

All replies

  • I can't help unfortunately, but we're also finding the same in our organisation. Android and iOS devices are fine, but none of the Windows Phone 8.1 devices we've tried receive the incoming Lync calls - just notifications about the missed call. Outgoing Lync calls are fine though.
    Friday, June 19, 2015 12:56 AM