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Vista Business (x32) is continuously freezing RRS feed

  • Question

  • Hello,

            I have a Lenovo X300 laptop with the standard configurations that it comes with. The laptop is nearly 2 years old and I have never faced this sort of problem before. I am a businessman who uses this laptop for more than 15 hours in a day. The most used application used on my laptop is Microsoft Outlook 2003. The issue is that this laptop has suddenly started freezing every now and then which is very frustrating as while doing it works and begins to hang. I'm using Windows Vista business 32bit and have no idea how to go about solving this issue. Thanks in advance

    Monday, June 13, 2011 12:45 PM

Answers

  • Hi,

    When did this issue begin to occur?

    Which application will trigger the freezing?

    Please try disk clean up first in case there are some temp file corruption

    http://windows.microsoft.com/en-US/windows-vista/Delete-files-using-Disk-Cleanup

    System File Checker (SFC) may be of help too

    http://support.microsoft.com/kb/929833

    Certain things you can try are to find out the root cause of the problem are given below.
     
    1.  Have a look whether you can reproduce the problem in safe mode.
     
    Start your computer in safe mode
    http://windows.microsoft.com/en-US/windows-vista/Start-your-computer-in-safe-mode
     
    If behavior doesn’t persist in safe mode, it indicates that a third party program or service is preventing you from performing the action as supposed to.
     
    To validate or determine which service/startup item could be causing this, restart the computer and boot to desktop normally. Once done, perform clean boot.
     
    2.  Clean Boot prevents software conflicts by preventing the startup items and non Microsoft services from loading. This way you can safely follow the process of elimination to check which application is causing this behavior.
     
    Refer:
    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    http://support.microsoft.com/kb/929135
    Note: Ensure that you put your computer back to normal startup mode after completing the troubleshooting steps. Steps are available in the article given above.

    Regards,

     


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    Friday, June 17, 2011 7:54 AM
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