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Fans keep running after shutdown RRS feed

  • Question

  • Win 7 Home Premium 64 bit, 6.1.7601 SP 1 Build 7601, Gigabyte GA-X58A-UD3R, i7-960, 12gb mem, GTX-560, NZXT Gamma case

    I recently replaced my motherboard and psu in a system recovery. Since then all my fans keep running after shutdown, the front case light is on, usb hub light is on, and case power light is on. Hitting the DVD button causes the DVD light to come on but will not open the drawer, acting llike there's not enough power to open it. The system is definitely shut down, not in sleep mode. (Windows is set to never sleep, sleep button to do nothing, power button set to shut down.) BIOS ACPI Suspend Type = S3.

    Disabling BIOS PME Event Wake Up did not fix problem, and shutting down from safe mode gave same results. I have read where the Nvidia card or any PCI card can cause this problem. I will boot from a linux flash drive I have and shut down from there. If that shuts down properly, I know it is a windows problem.

    In the meantime, does anyone have a suggestion? Thanks, David!
    Tuesday, January 28, 2014 8:14 PM

Answers

  • Hi,

    It should be your hardware issue. Please try updating your bios to the newest one and then reset it to check the result.


    Andy Altmann
    TechNet Community Support

    • Marked as answer by Karen Hu Wednesday, February 5, 2014 3:36 PM
    Friday, January 31, 2014 3:58 AM
  • Thanks Andy.  I agree.  I believe it's a hardware issue (and not a Windows issue) because:

    • If I boot from a Linux flash drive and shut down from there - same problem as when shut down from Windows.
    • If turn off PSU, wait for 30 mins, and turn PSU back on, fans immediately are powered up, case led is on, & usb hub pwr light is on. There is pwr to DVD drive, but not enough to open drawer???

    This problem started when I replaced the mobo (with the identical mobo via an RMA) and my PSU with a Corsair RM1000.  BIOS is latest BIOS; in fact that was the only change in the board replacement.  Went from FF to FH.  I have double checked case connections to the mobo, and all PSU connections.  All voltages are within range. 

    Thanks for your help - David

    • Marked as answer by Karen Hu Wednesday, February 5, 2014 3:37 PM
    Friday, January 31, 2014 3:23 PM

All replies

  • Quick update - booted from a Linux flash drive and shutdown from there with the same results - fans still running, case power led on, etc. So I suspect this is a hardware problem and not windows. David
    Wednesday, January 29, 2014 6:41 PM
  • Hi,

    It should be your hardware issue. Please try updating your bios to the newest one and then reset it to check the result.


    Andy Altmann
    TechNet Community Support

    • Marked as answer by Karen Hu Wednesday, February 5, 2014 3:36 PM
    Friday, January 31, 2014 3:58 AM
  • Thanks Andy.  I agree.  I believe it's a hardware issue (and not a Windows issue) because:

    • If I boot from a Linux flash drive and shut down from there - same problem as when shut down from Windows.
    • If turn off PSU, wait for 30 mins, and turn PSU back on, fans immediately are powered up, case led is on, & usb hub pwr light is on. There is pwr to DVD drive, but not enough to open drawer???

    This problem started when I replaced the mobo (with the identical mobo via an RMA) and my PSU with a Corsair RM1000.  BIOS is latest BIOS; in fact that was the only change in the board replacement.  Went from FF to FH.  I have double checked case connections to the mobo, and all PSU connections.  All voltages are within range. 

    Thanks for your help - David

    • Marked as answer by Karen Hu Wednesday, February 5, 2014 3:37 PM
    Friday, January 31, 2014 3:23 PM