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PDF Files on Sharepoint open in Edge instead of Acrobat

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I just issued a user a new laptop using Windows 10. The issue is that if you try to open a .PDF file that is saved on SharePoint, it opens in Edge and not in Adobe Acrobat DC or Reader DC. Acrobat is set as the default everywhere I can find and Internet Explorer 11 is the default browser, but Edge has takes over the PDF from SharePoint. PDF files open fine from a desktop or Shared drive location so that default seems to be right. Browser extensions / plug-ins for Adobe in I.E 11 are disabled so IE11 thinks .PDF needs to use Abobe.

Is there any fix for this issue?

Thanks.

Friday, October 21, 2016 9:43 PM

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Hi MikeTheAdmin,

Please refer to the following to configure Sharepoint to use Adobe application.
SharePoint configuration | Acrobat X, Reader X
https://helpx.adobe.com/acrobat/kb/sharepoint-configuration-acrobat-x-reader.html

If the issue persists, we could try to ask for help from our Sharepoint forum. They may have some good advices.
Sharepoint
https://social.technet.microsoft.com/Forums/office/en-us/home?category=sharepoint

Best regards
Please remember to mark the replies as an answers if they help and unmark them if they provide no help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com
- Proposed as answer by MeipoXuMicrosoft contingent staff Thursday, October 27, 2016 9:51 AM
- Marked as answer by Carl FanMicrosoft contingent staff Monday, October 31, 2016 9:27 AM
Monday, October 24, 2016 2:05 AM

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Hi MikeTheAdmin,

Please refer to the following to configure Sharepoint to use Adobe application.
SharePoint configuration | Acrobat X, Reader X
https://helpx.adobe.com/acrobat/kb/sharepoint-configuration-acrobat-x-reader.html

If the issue persists, we could try to ask for help from our Sharepoint forum. They may have some good advices.
Sharepoint
https://social.technet.microsoft.com/Forums/office/en-us/home?category=sharepoint

Best regards
Please remember to mark the replies as an answers if they help and unmark them if they provide no help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com
- Proposed as answer by MeipoXuMicrosoft contingent staff Thursday, October 27, 2016 9:51 AM
- Marked as answer by Carl FanMicrosoft contingent staff Monday, October 31, 2016 9:27 AM
Monday, October 24, 2016 2:05 AM
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Neither link provide information. Please check and update accordingly.
Many Thanks, JP

Monday, December 18, 2017 4:04 PM