excel, doc, ppt etc., RRS feed

  • Question

  • I'm unable to open Ms office files. When i open i receive one pop up (word found unreadable content in abc.docx do you want to recover the contents of this document? if you trust the source of this document, click yes.) when i select YES. All the text will be in unreadable format. We got effected with cryptolocker this files made all files encrypted, so we want to decrypt this files so please do the needful.
    Wednesday, March 12, 2014 7:56 AM

All replies

  • Cryptolocker is  a Malicious program for our PCs and i believes it cases your Ms office files can not be opened normally. My advice is to clean your PC and take cryptolocker off, then uninstall the MS office program and install it again,then try to open your Ms office files again. If it still not work, i think you need get a program that may costs you some dollars to recover your original Ms office file..here you can try corrupted Excel recovery tool, it works well for Word, too That's all! 
    Saturday, March 15, 2014 1:08 AM